Staff Engineer - Business Systems

Role overview

Staff Engineer - Business Systems at MongoDB

Required qualifications

• <li>Strong hands-on experience with Sales Cloud (opportunity/lead management, forecasting, territory/assignment rules) and Experience Cloud (portal architecture, sharing sets, guest user security, community licensing) required.</li>

Preferred qualifications and skills

• <li>Salesforce certified Application Architect and System Architect certifications strongly preferred</li>

Employment details

• Location: Gurugram

About the employer

• <p>The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations.
• <li>In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape.
• <h3>About MongoDB</h3>
• MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
• <p>With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.</p>
• It’s what makes us MongoDB. </p>
• <p>MongoDB is an equal opportunities employer.</p>

Benefits

• <p>To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. <a href="https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb">From employee affinity groups, to fertility assistance and a generous parental leave policy</a>, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.<a href="https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB</a>, and help us make an impact on the world!</p>

Additional role details

• <h3>About Team</h3>
• We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth.</p>
• <h3>Role Overview</h3>
• <p>We're hiring a Staff Salesforce Engineer to own the architecture, design, and evolution of our CRM platform.
• This role combines deep technical leadership, hands-on solution design, and a modern engineering mindset that embraces AI-powered development responsibly.
• As a senior individual contributor, this person sets technical direction and raises the engineering bar through architecture, design, and mentorship.</p>
• <h3>What You'll do</h3>
• <ul>
• <li>Lead architecture, design, and development of scalable Salesforce solutions — custom applications, automations, and integrations</li>
• <li>Translate business requirements into secure, maintainable, technical solutions aligned with long-term platform strategy</li>
• <li>Partner with business stakeholders, product teams, and engineering to refine requirements and deliver high-quality solutions</li>
• <li>Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design</li>
• <li>Drive platform optimization across performance, scalability, usability, and governance</li>
• <li>Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management</li>
• <li>Troubleshoot complex production issues and drive long-term, scalable resolutions</li>
• <li>Identify tech debt and drive modernization efforts across the Salesforce ecosystem</li>
• <li>Leverage AI-powered engineering tools (Apex Guru, GitHub Copilot, Salesforce Agentforce Vibes, Claude Code) to improve productivity and code quality — with strong judgment on security, privacy, and accuracy.</li>
• </ul>
• <h3>Responsibilities</h3>
• <li>Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices</li>
• <li>Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design</li>
• <li>Lead technical design sessions and identify gaps between current-state and future-state solutions</li>
• <li>Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate</li>
• <li>Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence</li>
• <li>Support team growth by coaching, developing talent, and helping build a high-performing engineering organization</li>
• <li>Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving</li>
• <li>Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution</li>
• <h3>Minimum Requirements</h3>
• <li>Bachelor's or Master's degree in Computer Science, Information Systems, or a related field</li>
• <li>12+ years of Salesforce engineering or technical leadership experience within global SaaS organizations</li>
• <li>2+ years directly managing engineering teams — hiring, performance management, and career development</li>
• <li>Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and platform customization</li>
• <li>Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design</li>
• <li>Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery</li>
• <h3>Success Measures</h3>
• Build trusted relationships with key stakeholders and engineering partners.</li>
• <li>In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives.
• Establish yourself as a trusted technical leader within the Sales Apps team.</li>
• <li>In 12 months, you will: Be the go-to technical leader for Salesforce architecture, complex solution design, and platform strategy.
• Elevate team quality through strong technical leadership, mentoring, and scalable engineering practices</li>
• <p>MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
• We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
• Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.</p>
• <p>Our compass at MongoDB is our <a href="https://www.mongodb.com/company">Leadership Commitment,</a> guiding how and why we make decisions, show up for each other, and win.
• <p>MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
• To request an accommodation due to a disability, please inform your recruiter.</p>
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• <td>Requisition ID</td>
• <td data-provides="requisition_id">3273518096</td>
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• </table>