Solution Engineer

Role overview

Solution Engineer at Mitsogo Inc

You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.</p>

Required qualifications

• <li class="p1">Minimum 3+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.</li>

Employment details

• Location: Chennai

About the employer

• <p>Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work.

Additional role details

• <p><strong>About Mitsogo</strong> <strong>| Hexnode:</strong></p>
• <p>Mitsogo is a global organization that highly values the contributions of each employee.
• Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone.
• We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.</p>
• Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors.
• Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.</p>
• <p><span data-teams="true"><strong>Job Overview:</strong></span></p>
• <p class="p1">As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams.
• <p class="p1"><strong>Responsibilities:</strong></p>
• <ul>
• <li class="p1">Engage with potential clients to understand their business requirements and challenges.</li>
• <li class="p1">Conduct a thorough needs analysis to align our product with customer needs.</li>
• <li class="p1">Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.</li>
• <li class="p1">Customize demonstrations to address specific customer requirements and pain points.</li>
• <li class="p1">Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.</li>
• <li class="p1">Collaborate with the product development team to stay informed about the latest features and updates.</li>
• <li class="p1">Work closely with the sales team to provide technical expertise during the sales process.</li>
• <li class="p1">Collaborate with the marketing team to develop and enhance sales collateral and presentations.</li>
• <li class="p1">Build and maintain strong relationships with key stakeholders, including IT decision-makers.</li>
• <li class="p1">Address customer inquiries and concerns during the presales process.</li>
• <li class="p1">Stay informed about industry trends, competitor products, and market demands.</li>
• <li class="p1">Provide feedback to the product development team based on customer interactions.</li>
• </ul>
• <p class="p1"><strong>Requirements:</strong></p>
• <li class="p1">Bachelor’s degree in a relevant technical field or equivalent work experience.</li>
• <li class="p1">Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.</li>
• <li class="p1">Strong technical acumen and the ability to understand and articulate complex technical concepts.</li>
• <li class="p1">Excellent communication and presentation skills.</li>
• <li class="p1">Ability to work independently and collaboratively in a fast-paced environment.</li>
• <li class="p1">Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.</li>