Professional Services Architect

Role overview

Professional Services Architect at SentinelOne

Responsibilities

• Lead technical discovery, solution design, and architecture across endpoint protection, identity, cloud security, and security operations, with a primary focus on EDR/XDR environments and their integration into the broader security ecosystem.
• Contribute to internal and partner-facing delivery documentation, implementation guides, and technical reference materials.

Preferred qualifications and skills

• Prior experience with SentinelOne is an advantage, but demonstrable expertise in the relevant technology domains is what matters What Will You Do?

Employment details

• Location: India

Application details

• Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

About the employer

• Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future.
• About Us SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity.
• Why SentinelOne?
• SentinelOne participates in the E-Verify Program for all U.S. based roles.

Benefits

• We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family: Equity & Rewards Restricted Stock Units (RSUs) Employee Stock Purchase Plan (ESPP) Time Off & Wellbeing Competitive leave benefits Gender-neutral parental leave Insurance & Financial Security Medical and insurance benefits Employee Assistance Program (EAP) Work Perks & Flexibility Global home office allowance Internet allowance LinkedIn Learning license Social Connect program Food allowance (Bangalore office) Meal vouchers (Sodexo) Wellness & Lifestyle Health & wellness benefit SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Additional role details

• As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever.
• When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow.
• If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
• Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed.
• By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
• Our teams are builders, problem-solvers, and innovators committed to shaping the future of security.
• If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
• What Are We Looking For?
• We’re looking for people who are relentlessly curious and committed to continuous learning.
• AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts.
• As a a Professional Services Architect with solid enterprise cybersecurity expertise, strong hands-on delivery experience, and a proven ability to design and implement effective security solutions for complex customer environments.This is a hands-on, customer-facing technical role.
• You are not a people manager, and you are not primarily pre-sales.
• You are a skilled technical practitioner who takes ownership of customer engagements from discovery and solution design through to deployment, handover, and long-term customer success.
• You bring technical credibility, clear communication, and a consultative approach to every engagement you lead.Strong candidates will come from cybersecurity vendors, professional services practices, MSSPs, system integrators, and enterprise security teams.
• Primary responsibilities include : Act as the primary technical owner for customer engagements spanning SentinelOne EDR/XDR deployments and Prompt Security implementations.
• Deploy and configure Prompt Security across enterprise scenarios, including employee AI tool access, developer AI workflows, home-grown AI applications, and browser-based controls via enterprise MDM.
• Advise customers on AI governance, data protection, and policy enforcement, addressing risks such as prompt injection and shadow AI usage.
• Troubleshoot and resolve technical challenges during active deployments, escalating appropriately when complex architectural decisions arise.
• Partner with pre-sales teams to scope engagements and provide technical input into Statements of Work (SOWs).
• Work alongside channel partners (MSSPs, system integrators, resellers), providing technical guidance during joint engagements, building their delivery capability over time.
• Build trusted relationships with customer stakeholders and represent their technical needs internally.
• What Skills and Knowledge Will You Bring?
• Ideal candidates will have: 5 to 8 years of experience in enterprise cybersecurity, with meaningful time in customer-facing technical roles such as Professional Service or security engineering.
• Solid hands-on experience with enterprise EDR/XDR, including deployment, configuration, integration, and migrations from incumbent platforms.
• Good understanding of endpoint telemetry, detection and response workflows, and integration with SIEM, identity, and cloud security platforms.
• Practical experience designing and delivering AI security controls - Prompt Security or a comparable platform.
• Understanding of browser-based AI security deployment via MDM and API-level integration patterns.
• Awareness of AI security risks, including prompt injection, sensitive data leakage, shadow AI, and agentic AI workflows.
• Experience contributing to engagement scoping, effort estimation, and SOW input.
• Strong communication skills across technical and business stakeholders.
• Experience working alongside channel partners in a delivery or advisory capacity.
• Proficiency across Windows, Linux, and macOS environments (installation, configuration, administration, security best practices).
• Containerization: Experience with containerization technologies (Docker, Kubernetes).
• Strong working knowledge of security and network concepts (TCP/IP, DNS, routing, LAN/WAN, firewalls, IDS/IPS, etc.).
• Automation and Scripting: Proficiency with automation tools or scripting languages (Python, PowerShell, Bash).
• Relevant industry certifications (e.g., CompTIA Security+, CEH, CCSP, or equivalent).
• AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment.
• From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself.
• If you want to build where innovation and impact move together, this is that place.
• We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.