Client Engagement Intern

<p><strong>About Goodera</strong><br><a target="_blank" rel="noopener" class="text-primary-600 underline underline-offset-2" href="http://www.goodera.com/">Goodera</a> is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.<br><br>Goodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.<br><br><strong>What we do:</strong></p><ul><li><p>End-to-end program management: Design and execute corporate volunteering initiatives from concept to completion</p></li><li><p>Curated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities</p></li><li><p>Program planning &amp; participation: Support timelines, campaigns, and communications to drive employee registrations</p></li><li><p>Hosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience</p></li><li><p>Impact measurement: Track, measure, and communicate both employee engagement and social impact outcomes<br></p></li></ul><p><strong>Selected intern's day-to-day responsibilities include:</strong></p><ul><li><p>Global account support: Assist Global CSMs in managing a portfolio of international clients, ensuring their volunteering goals are met across multiple geographies.</p></li><li><p>Global event coordination: Support the planning and execution of virtual and hybrid volunteering events for employees in the US, EMEA, and APAC regions.</p></li><li><p>Cross-border liaison: Coordinate with our global network of 50,000+ nonprofits and internal fulfillment teams to ensure localized event delivery.</p></li><li><p>Process documentation: Maintain accurate client records and contribute to the creation of 'global playbooks' to standardize customer success processes worldwide.</p></li><li><p>Stakeholder communication: Manage day-to-day email communications and follow-ups with international HR and CSR leaders.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Currently pursuing or recently completed a bachelor’s or master’s degree in business, international relations, communications, or a related field</p></li><li><p>Availability to commit full-time for a minimum of 6 months</p></li><li><p>Exceptional verbal and written English communication skills, with exposure to international communication standards as a plus</p></li><li><p>Comfort in working global shift timings from 2 PM to 12 AM</p></li><li><p>Proficiency in MS Excel, PowerPoint, and CRM tools</p></li><li><p>Basic understanding of Corporate Social Responsibility (CSR) and ESG concepts</p></li><li><p>Ability to multitask effectively in a fast-paced, high-growth startup environment</p></li></ul>