Consultant / Sr. Consultant - Pega

<p class="MsoNormal" style="margin:0px 0px 0in;"><span style="font-weight:bolder;">About enGen Global</span></p><p class="MsoNormal" style="margin:0px 0px 0in;">enGen Global is at the forefront of healthcare's Global Capability Centers (GCC) in India, dedicated to creating powerful and innovative solutions that have a transformative impact on lives. The company's cutting-edge solutions empower healthcare partners to manage their operations through comprehensive, proven platforms, enabling them to focus on their core strengths – delivering positive experiences to healthcare consumers and ensuring excellence in service and care.</p><p class="MsoNormal" style="margin:0px 0px 0in;"><br />enGen Global’s wide-ranging of solutions encompass IT Health Plan and IT Health Consumer Solutions, Application and Platform Management, Enterprise Solutions and Transformations, Development, Testing, Diversified Business Solutions, and Business Process Services. </p><p class="MsoNormal" style="margin:0px 0px 0in;">Operating within India's thriving landscape of emerging GCCs, enGen Global boasts a robust partner ecosystem, incorporating best-in-class engineering processes, tools, solution accelerators, talent, research, and co-innovation capabilities.</p><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;">We believe our people are our greatest asset. The diverse perspectives that our talent bring to our global workforce are foundational to our success. </p><p class="MsoNormal" style="margin:0px 0px 0in;">enGen Global is proud to be an equal opportunity employer, committed to fostering a culture of integrity, diversity, </p><p class="MsoNormal" style="margin:0px 0px 0in;">and inclusion. We do not discriminate based on any protected characteristic.</p><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;"><b>Role Summary</b>:</p><ul><li style="margin-bottom:0in;">This job takes the lead in providing more complex application development services typically, as part of a project team or in an application development and support role. </li><li style="margin-bottom:0in;">Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to enGen IT standards and policies. </li><li style="margin-bottom:0in;">Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members.</li></ul><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;"><span style="font-weight:bolder;">Essential Responsibilities</span>:</p><ul><li style="margin-bottom:0in;">Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target release dates and budgets with minimal or no defects.</li><li style="margin-bottom:0in;">Utilizes and participates in the more complex full system development life cycle, per current enGen SDLC standards.</li><li style="margin-bottom:0in;">Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrate on providing innovative solutions to more complex business needs.</li><li style="margin-bottom:0in;">Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 support when necessary.</li><li style="margin-bottom:0in;">Performs work in compliance with enGen IT standards, policies and procedures.</li><li style="margin-bottom:0in;">Actively takes a leading role and participates in project teams in various project roles,</li><li style="margin-bottom:0in;">including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.</li><li style="margin-bottom:0in;">Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.</li><li style="margin-bottom:0in;">Other duties as assigned or requested.</li></ul><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;"><span style="font-weight:bolder;">Required</span>:</p><ul><li style="margin-bottom:0in;">Bachelor's Degree in Computer Science and Engineering, Information Systems, or related field</li><li style="margin-bottom:0in;">At least 6-8 Relevant experience of relevant experience in PEGA</li><li style="margin-bottom:0in;">PEGA CSA certified</li><li style="margin-bottom:0in;">Should have Good Knowledge in Integration concepts, Axway API, Micro services. </li><li style="margin-bottom:0in;">HealthCare Domain Knowledge and Customer Service Pega Framework Experience</li><li style="margin-bottom:0in;">Experience in Pega Version 8.x </li></ul><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;"><span style="font-weight:bolder;">Good to Have</span>:</p><ul><li style="margin-bottom:0in;">Good Communication Skills.</li><li style="margin-bottom:0in;">Capable of handling one or two people in team as a module lead.</li><li style="margin-bottom:0in;">Familiarity with Scrum and Agile methodology, JIRA tool, ServiceNow.</li><li style="margin-bottom:0in;">Experience with Java/Kafka, Axway API , micro services based application.</li><li style="margin-bottom:0in;">Knowledge on US HealthCare system.</li></ul><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;"><span style="font-weight:bolder;">Key Skills</span>:</p><ul><li style="margin-bottom:0in;">Customer Service Pega Product Development knowledge and Problem solving, root cause analysis, and issue resolution</li><li style="margin-bottom:0in;">Demonstrated leadership skills.</li><li style="margin-bottom:0in;">Experience in Healthcare or Health Insurance Industry</li></ul><p class="MsoNormal" style="margin:0px 0px 0in;"><br /></p><p class="MsoNormal" style="margin:0px 0px 0in;">Shift/Week off: No</p>