Senior Analyst / Consultant - Technology Audit

<p><b><u>Required Skills & Qualifications</u></b>:</p><p>Technical Proficiency:</p><ul><li>Proven working knowledge and proficiency with core business applications, including Archer, CIQ, Tracker, SharePoint, Outlook, and Microsoft Office Suite (especially Excel and Word).</li><li>Demonstrated understanding of enterprise technologies and concepts, such as Cloud computing, Artificial Intelligence (AI), and other emerging technologies relevant to a healthcare enterprise.</li></ul><p>Analytical & Documentation Skills:</p><ul><li>Exceptional ability to listen, understand, and accurately document complex technical discussions and requirements.</li><li>Strong research skills with the ability to gather and synthesize information efficiently.</li><li>Meticulous attention to detail in all written communications, ensuring professional and error-free documentation (e.g., emails, meeting minutes).</li></ul><p>Communication & Interpersonal Skills:</p><ul><li>Excellent written and verbal communication skills, capable of articulating technical information clearly to both technical and non-technical audiences.</li><li>Ability to facilitate meetings effectively, guide discussions, and maintain a professional demeanor.</li></ul><p>Self-Management:</p><ul><li>Highly organized with strong time management skills and the ability to prioritize tasks in a fast-paced environment.</li></ul><p><br /></p><p><b><u>Key Responsibilities</u></b>:</p><p>Technology Acquisition Process Management:</p><ul><li>Understand and document the technology being requested during initial meetings, capturing critical details and follow-up actions.</li><li>Facilitate and lead technology kick-off meetings, clearly documenting discussions, decisions, and required next steps.</li><li>Maintain and update the tracking system &#40;e.g., Tracker&#41; with current information on all TAP requests.</li><li>Conduct necessary research on outstanding TAP requests, gathering information from various stakeholders and resources.</li><li>Draft and send professional, grammatically correct, and error-free email communications to assessors, requestors, and other stakeholders regarding the status and progress of technology acquisitions, especially for backlogged requests.</li></ul><p>Meeting Facilitation & Documentation:</p><ul><li>Record comprehensive and accurate meeting minutes for various technology-related discussions and Governing Body meetings.</li><li>Maintain composure and professionalism in all meeting environments, ensuring discussions remain focused and productive.</li></ul><p>Technical Understanding & Communication:</p><ul><li>Develop and maintain a working knowledge of Highmark's existing technology landscape, including areas such as Cloud platforms, Artificial Intelligence (AI) solutions, data analytics tools, and other enterprise systems.</li><li>Rapidly grasp and document the technical nuances of new technologies being presented.</li></ul><p>Independent Work & Collaboration:</p><ul><li>Work effectively and independently with minimal direct oversight, demonstrating strong initiative and problem-solving abilities.</li><li>Collaborate with various teams and stakeholders to ensure a smooth and efficient technology acquisition process</li> </ul>