Executive N Smart Care Technologist

Asian Paints · Ranchi

Collected role description

Business objectives <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service.</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Monitor and ensure the growth of core products along with new and focused products </li> </ul> Market Development and Intelligence <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market.</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Analyze territory level data to identify gaps and drive necessary Initiatives </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Accomplish growth and value upgradation of existing dealer network</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Organize promotional activations and product awareness meets for dealers and contractors </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Provide timely feedback on market practices and offerings as an input for scheme design</li> </ul> Dealer Management <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Track and solve dealer queries timely to maintain productive relationship</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders</li> </ul> Collections <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Ensure payment collections from dealers as per the set benchmarks </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Monitor the outstanding payments on regular basis and take measure to minimize the over dues </li> </ul> Contractor Management <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Plan and organize product awareness meets for Contractors during new product launches </li> </ul> Customer complain resolution <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Investigate and resolve dealer level and customer level complaints within the defined timelines</li> </ul> Reporting and Integration <ul style="margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required. </li> </ul> Prepare and share reports such as Daily visits report and territory monthly report