EXECUTIVE N - PROJECT SALES TECHNOLOGIST

<span class="jobdescription"><p>Job Purpose</p> <p>The position is that of frontline technical personnel who would primarily be responsible for supporting</p> <p>the project sales in defined geography by providing on-site services, products trainings for all</p> <p>stakeholders, ensuring quality during application process and handling complaints thereby, assisting in</p> <p>achieving overall business objectives</p> <p> </p> <p>Primary Responsibilities</p> <p>Business Responsibility Areas</p> <p>(Please detail out at least 8-10 responsibility areas) Key Performance Indicators</p> <p>Business objectives</p> <p>· Assist the Project Sales Team in conducting product trials and build</p> <p>inferences on Asian Paints product strength vis-à-vis products in the</p> <p>market</p> <p>· Devise ways in which these product strengths can be communicated to</p> <p>the consumers and influencers.</p> <p>· Conduct pre-painting site inspection, on-site inspection and post painting</p> <p>site inspection for all fresh and repainting project sites</p> <p>· Understand the requirements from Customer and propose the solutions</p> <p>based on site evaluation</p> <p>· Conduct product sampling at the site based on the requirement</p> <p>· Provide services to Landmark sites as per promised timelines</p> <p>· Conduct regular supervision of ongoing sites along with Service</p> <p>Representative to ensure right product application practices</p> <p>Site Warranties</p> <p>· Coordinate proactively with Project Sales team about the details of the sites</p> <p>where warranty needs to be issued · Compliance to service schedule at Landmark Sites (LMS) · Timely issue of Site warranty certificates · Closure of customer complaint within the defined timelines · Compliance to inspection schedule to ensure Quality at the sites · Compliance to Product training plan</p> <p>· Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s · Investigate complaints reported at sites and resolve within the defined timelines · Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance · Conduct random checks of draw down tinting process at godowns and ensure shade compliances · Conduct site inspection to verify actual application process against the recommended process · Provide training to sampling painters on application process for all products Training · Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement · Coordinate with different functions and ensure completion of trainings organized by Marketing function · Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence · Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market · Devise ways in which the product strengths can be communicated to the consumers and influencers · Integrate with Research and Technology function for new product development based on technological trends in the market</p> <p> </p> <p>Scope of Work</p> <p>a) Financial Scope</p> <p>(Range of financial</p> <p>spend): None</p> <p>b) People Management</p> <p>Scope (Range of no. of</p> <p>Direct/ Indirect Reports): Service DSR in some locations</p> <p>c) Geography Coverage (Country-wide/ State-wide / Area-wide) Based on scope (regional coverage)</p> <p>d) Corporate Coverage</p> <p>(Company-wide /</p> <p>Business Unit or</p> <p>Function-wide / Sub-</p> <p>function-wide / Other): Project Sales</p> <p> </p> <p>Key Interactions</p> <p>Internal Retail, Projects, Services, Research and Technology and Marketing</p> <p>External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders</p> <p> </p> <p>Role Requirements / Specifications</p> <p>Qualifications Essential · B.Sc. Degree in Chemistry or Diploma in Paint Technology · Minimum of 50% marks across education without any backlogs · Full time Graduation course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.</p> <p>Previous Experience Desired · Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry</p> <p>Functional</p> <p>Competencies · Product Knowledge · Product application process</p> <p>Behavioral</p> <p>Competencies · Verbal and Written Communication Skills · Responsiveness</p> <p>Additional</p> <p>Requirements · Applicant should be mobile pan India as the said role is transferrable in nature. · Role involves visiting customer sites which require extensive travelling · Proficiency with MS – Office, in particular MS – Excel is mandatory. · Age to be less than 26 (in case of fresher)</p> <p> </p> <p> </p> </span>