EXECUTIVE N - PROJ. SALES TECHNOLOGIST

Asian Paints · Noida

Collected role description

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">External Job Description</H2> </div><div>Job Purpose The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives. Business Responsibility Areas Business objectives  Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market  Devise ways in which these product strengths can be communicated to the consumers and influencers.  Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites  Understand the requirements from Customer and propose the solutions based on site evaluation  Conduct product sampling at the site based on the requirement  Provide services to Landmark sites as per promised timelines  Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties  Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued  Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate  Compliance to service schedule at Landmark Sites (LMS)  Timely issue of Site warranty certificates  Closure of customer complaint within the defined timelines  Compliance to inspection schedule to ensure Quality at the sites  Compliance to Product training plan Asian Paints Ltd. ~ 2 ~ Internal HR Document-Strictly Confidential Customer Complaint’s  Investigate complaints reported at sites and resolve within the defined timelines  Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance  Conduct random checks of draw down tinting process at godowns and ensure shade compliances  Conduct site inspection to verify actual application process against the recommended process  Provide training to sampling painters on application process for all products Training  Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement  Coordinate with different functions and ensure completion of trainings organized by Marketing function  Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence  Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market  Devise ways in which the product strengths can be communicated to the consumers and influencers  Integrate with Research and Technology function for new product development based on technological trends in the market. Qualifications  B.Sc. Degree in Chemistry or Diploma in Paint Technology  Minimum of 50% marks across education without any backlogs  Full time Graduation course Previous Experience Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry</div></div></div>