EXECUTIVE N - PROJECT SALES TECHNOLOGIST
Asian Paints · Panchkula
Collected role description
<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>External Job Description</b></H2> </div><div><p>Job Purpose</p> <p>The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.</p> <p>Business Responsibility Areas</p> <p>Business objectives<br>
- Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market<br>
- Devise ways in which these product strengths can be communicated to the consumers and influencers. <br>
- Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites <br>
- Understand the requirements from Customer and propose the solutions based on site evaluation<br>
- Conduct product sampling at the site based on the requirement<br>
- Provide services to Landmark sites as per promised timelines <br>
- Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices <br>Site Warranties<br>
- Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued<br>
- Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate<br> <br>Customer Complaint’s<br>
- Investigate complaints reported at sites and resolve within the defined timelines<br>
- Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence<br>Quality Assurance<br>
- Conduct random checks of draw down tinting process at godowns and ensure shade compliances <br>
- Conduct site inspection to verify actual application process against the recommended process <br>
- Provide training to sampling painters on application process for all products<br>Training <br>
- Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement<br>
- Coordinate with different functions and ensure completion of trainings organized by Marketing function<br>
- Brief the Project Sales team on the technical aspects of all existing and new products <br>Market Intelligence<br>
- Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market<br>
- Devise ways in which the product strengths can be communicated to the consumers and influencers <br>
- Integrate with Research and Technology function for new product development based on technological trends in the market. </p>
<p>Essential<br>
- B.Sc.
Degree in Chemistry or Diploma in Paint Technology <br>
- Minimum of 50% marks across education without any backlogs <br>
- Full time Graduation course <br>Desired<br> M.Sc.
Chemistry</p></div></div></div> </span>