EXECUTIVE II - WOOD FINISHES TECHNOLOGIST

<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>External Job Description</b></H2> </div><div><table style="width:680.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:15.1pt"> <td style="width:363.3pt"> <p> </p> </td> </tr> <tr style="height:15.1pt"> <td style="width:363.3pt"> <p><strong>Business objective </strong></p> <ul> <li>Aid frontline sales workforce in Retail and Project Sales by means of creating awareness on wood coatings product features and selling points </li> </ul> <p><strong>Stakeholder Management</strong></p> <ul> <li>Plan and conduct trainings on wood coatings products for Contractors, applicators, architects and furniture manufacturers to impart technical clarity and demonstrate product strengths</li> <li>Influence existing dealers as well as non-APL dealers in expanding product portfolio and assist them in selling wood coatings products by means of technical briefing sessions through shop meets</li> </ul> <p><strong>Market Intelligence:</strong></p> <ul> <li>Aid Marketing function and Research and Technology function in conducting product trials and building inferences on APL product strength vis-à-vis products in the market</li> <li>Devise ways in which these product strengths can be communicated to the consumers and influencers</li> </ul> <p> </p> <p> </p> <p><strong>Quality Assurance:</strong></p> <ul> <li>Provide on-site training as per requirements shared by verticals to ensure right application of products at the site</li> <li>Perform the quality checks of wood coatings sample panels before providing to stakeholders like contractors, architects etc.</li> <li>Design the collaterals of wood coatings products and improvise the content to highlight product strengths</li> </ul> <p><strong>Customer Complaints</strong></p> <ul> <li>Assist all the verticals in handling complaints related to wood coatings products that could not be solved at their level</li> <li>Perform the analysis of customer complaints reported and design specific inputs and interventions to avoid reoccurrence of complaints</li> </ul> </td> </tr> </tbody> </table> <p> </p></div></div></div> </span>