EXECUTIVE N - APPLICATION TECHNOLOGIST

<span class="jobdescription"><p>Job Purpose</p> <p>The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of</p> <p>waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring</p> <p>quality during application process and handling complaints thereby, assisting in achieving overall business objectives.</p> <p> </p> <p>Job Responsibility Areas</p> <p>(Please detail out at least 8-10 responsibility areas) Key Performance Indicators</p> <p>Business objective:-</p> <p>

• Provide assistance to frontline sales workforce in Retail by means of creating</p>

<p>awareness on water proofing product features and selling points.</p> <p>

• Assist sales team in handling customer complaints, product warranty queries</p>

<p>related to assigned range of Products Product Training.</p> <p>

• Identify and train painting applicators as well as non-painting applicators like</p>

<p>Masons, Civil Contractors etc. on practical application of waterproofing products</p> <p>at regular intervals.</p> <p>

• Maintain and update training records of trained applicators in the portal and</p>

<p>measure the impact of the training through lead conversions</p> <p>

• Brief frontend sales team in Retail, Projects and Services on the range of</p>

<p>waterproofing products and its technical specifications Contractor</p> <p>Management.</p> <p>

• Identify set of key waterproofing contractors of the Region and prepare a plan</p>

<p>to engage the contractors by means product trainings and activations.</p> <p>

• Provide support on-site support to top waterproofing contractors to build their</p>

<p>confidence on products usage on their sites.</p> <p>

• Adherence to product training plan for stakeholders.</p>

<p>

• Product Technical assistance as per scope for sales support.</p>

<p>

• Resolution of complaints as per defined timelines.</p>

<p> </p> <p>Qualifications</p> <p>Essential</p> <p>

• B.Sc./ M.S.C Degree in Chemistry or Diploma in Civil Engineering or B.tech Civil.</p>

<p>

• Minimum of 50% throughout education without any backlogs</p>

<p>Desired</p> <p>1-3 years of experience in case of B.Sc. Chemistry / Diploma in Civil Engineering</p> </span>