EXECUTIVE N - APPLICATION TECHNOLOGIST

<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>External Job Description</b></H2> </div><div><p>Job Purpose <br>The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of <br>waterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuring <br>quality during application process and handling complaints thereby, assisting in achieving overall business objectives </p> <p>Business Responsibility Areas <br>(Please detail out at least 8-10 responsibility areas) Key Performance Indicators <br>Business objective <br>

• Provide assistance to frontline sales workforce in Retail by means of creating <br>awareness on water proofing product features and selling points <br>
• Assist sales team in handling customer complaints, product warranty queries <br>related to assigned range of Products Product Training <br>
• Identify and train painting applicators as well as non-painting applicators like <br>Masons, Civil Contractors etc. on practical application of waterproofing products <br>at regular intervals <br>
• Maintain and update training records of trained applicators in the portal and <br>measure the impact of the training through lead conversions <br>
• Brief frontend sales team in Retail, Projects and Services on the range of <br>waterproofing products and its technical specifications Contractor <br>Management <br>
• Identify set of key waterproofing contractors of the Region and prepare a plan <br>to engage the contractors by means product trainings and activations <br>
• Provide support on-site support to top waterproofing contractors to build their <br>confidence on products usage on their sites <br>
• Adherence to product <br>training plan for <br>stakeholders <br>
• Product Technical <br>assistance as per scope <br>for sales support <br>
• Resolution of complaints <br>as per <br>defined timelines <br>
• Showcase the strength of APL products vis-à-vis other offerings in the market <br>during stakeholder meets and events <br>
• Ensure participation of contractors in schemes floated around various products <br>Market Intelligence <br>
• Provide assistance to Marketing function and Research and Technology function <br>in conducting product trials and building inferences on APL product strength vis<br>à-vis products in the market <br>
• Devise ways in which these product strengths can be communicated to the <br>consumers and influencers </p>

<p><br>Qalifications <br>Essential <br>

• B.Sc.

Degree in Chemistry or Diploma in Civil Engineering <br>

• Minimum of 50% throughout education without any backlogs <br> Graduation must be through a full-time day course desired M.Sc.

Chemistry <br> <br>

• Applicants with an Engineering background (B.

Tech/B.E./B. <br>Pharma/Diploma) and MBA will not be considered. </p></div></div></div> </span>