EXECUTIVE N - SMARTCARE

<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>External Job Description</b></H2> </div><div><p><strong>Job Purpose</strong></p> <p>The position is that of frontline sales personnel who would primarily be responsible for growth of retail business</p> <p>in the defined territory through creation, nurturing and management of dealer network and stakeholders</p> <p>comprising of contractors and thereby achieving overall business value and volume targets.</p> <p><strong>Business objectives</strong></p> <p>· Prepare plan to achieve the assigned business objectives for the territory on</p> <p>a monthly level and work towards achievement of targets.</p> <p>· Assist dealers in achieving their overall sales target through regular visits,</p> <p>scheme communication and timely material service.</p> <p>· Monitor and ensure the growth of core products along with new and focused</p> <p>products</p> <p>Market Development and Intelligence</p> <p>· Explore and open new dealer counters to expand the overall sustainable sale</p> <p>potential in the territorial market.</p> <p>· Analyze territory level data to identify gaps and drive necessary Initiatives</p> <p>· Accomplish growth and value upgradation of existing dealer network</p> <p>· Organize promotional activations and product awareness meets for dealers</p> <p>and contractors</p> <p>· Provide timely feedback on market practices and offerings as an input for</p> <p>scheme design</p> <p><strong>Dealer Management</strong></p> <p>· Track and solve dealer queries timely to maintain productive relationship</p> <p>· Assist dealers in providing solution to his contractors as well as end</p> <p>consumers for any complaints or queries</p> <p>Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections</p> <p>· Ensure payment collections from dealers as per the set benchmarks</p> <p>· Monitor the outstanding payments on regular basis and take measure to minimize the over dues Contractor Management</p> <p>· Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure</p> <p>· Plan and organize product awareness meets for Contractors during new product launches Customer complain resolution</p> <p>· Investigate and resolve dealer level and customer level complaints within the defined timelines Reporting and Integration</p> <p>· Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required.</p> <p>· Prepare and share reports such as Daily visits report and territory monthly report</p> <p><strong>KPI </strong></p> <p>Territory Value and Volume Achievement</p> <p>· Dealer network expansion</p> <p>· Product level budget achievement</p> <p>· New products value targets</p> <p>· Collections</p> <p>· Timely Resolution of Customer Complaints</p> <p>· Contractor Activation and Addition Percentage</p> <p>· Payment collection efficiency</p> <p> </p> <p><strong>Qualifications Essential </strong>· Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) · Minimum of 50% marks throughout education without any backlogs · Graduation must be through a full time course · Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered Desired · Candidates with MBA/PGDM in Sales and Marketing</p> <p><strong>Previous Experience Essential</strong> · Fresher Desired · 1– 6 years of experience in Sales function in any organization</p> <p><strong>Functional Competencies </strong>-· Product knowledge · Analytical skills</p> <p><strong>Behavioral Competencies</strong></p> <p>· Planning and result orientation</p> <p>· Communication skills- verbal and written</p> <p><strong>Additional Requirements</strong></p> <p>· Role involves visiting dealer counters which requires extensive travelling</p> <p>· Role requires pan India mobility as it is transferrable in nature</p> <p>· Proficiency with MS – Office, MS – Excel is mandatory</p> <p>· Age to be between 26 - 30 Years </p></div></div></div> </span>