Senior Manager- AI Engineering

Role overview

Senior Manager- AI Engineering at Guidewire

Team Leadership: Build, grow, and retain a high-performing dev pod of Senior and Consultant Product Engineers, a UI/UX Systems Developer, the QA Dev Architect, and a SecOps Engineer.

You will partner with our AI Architect and Platform Architect to ensure that 4–6 concurrent AI productization projects ship reliably, securely, and at scale, while building a high-performing engineering culture inside the dev pod.

Responsibilities

• Own hiring, performance, career development, and team operations.
• Dev-Side Architecture: Hold Architect-level authority for product-side technical decisions — backend architecture, deterministic business logic, database access patterns, and system scaling choices (e.g., RabbitMQ-backed queues, async processing patterns).
• Delivery Oversight: Set the bar for code quality, review standards, and release readiness across all Strike Teams.
• Day-to-day per-project technical calls are delegated to the SR Product Engineers leading each team; you set the standards they execute against.
• Cross-Pod Coordination: Pair with the AI Architect to ensure deterministic and non-deterministic components compose cleanly.
• Work with the Platform Architect on shared CI/CD, infrastructure, and observability requirements.
• Stakeholder Alignment: Translate priorities from PS leadership into project commitments, capacity plans, and quarterly roadmaps.
• Represent the dev pod in regional AI governance forums.
• Hiring & Performance: Drive the hiring pipeline for the open dev-side positions, calibrate leveling, and own performance and growth conversations across your direct reports.
• KPIs & Success Metrics
• Product-side workstreams ship on schedule and meet the release-readiness bar across all Strike Teams.
• Code quality and review standards upheld (review coverage, defect escape rate, rework).
• Reliability and scalability targets met for product-side architecture (latency, throughput, uptime).
• Team health and growth: retention, performance calibration, and engineers progressing P2→P3.
• Open dev-side positions filled to plan with calibrated leveling.
• Key Skills &

Required qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
• 10+ years of software engineering experience, including 3+ years managing engineering teams of 5+ direct reports.
• Technical Proficiency: – Strong backend development background (Java, Python, or equivalent) with deep experience in system design and distributed systems. – Hands-on experience with database access patterns, message queues (RabbitMQ, Kafka), and horizontal scaling. – Working understanding of how AI/LLM features get integrated into production systems.
• You own the architectural decisions where AI and deterministic components meet, partnering with AI specialists on deeper modeling work and knowing when to bring them in. – Strong CI/CD and engineering hygiene background (Git workflows, automated testing, observability).
• People Excellence: Track record of building inclusive, high-trust engineering teams, managing performance, and growing engineers from mid-level into senior roles.
• Domain Context: Experience delivering complex enterprise software, ideally in a SaaS or platform productization context.
• Guidewire Knowledge: Prior experience with Guidewire InsuranceSuite or Guidewire Cloud is a significant plus.
• AI Productization: Experience leading teams that ship LLM-powered or AI-assisted features into production.
• Cloud Infrastructure: Familiarity with AWS, container orchestration, and infrastructure-as-code.
• PS Delivery: Background in Professional Services or consulting delivery organizations.

Preferred qualifications and skills

• Preferred Skills &

Employment details

• Location: India - Bangalore

About the employer

• Guidewire is seeking an experienced Engineering Manager to lead the Product Development pod within our Professional Services AI Engineering team in Bangalore.
• Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
• We combine digital, core, analytics, and AI to deliver our platform as a cloud service.
• More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
• As a partner to our customers, we continually evolve to enable their success.
• We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
• Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
• For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
• Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.
• We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.
• Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
• Guidewire is proud to be a disability inclusive employer.
• We are committed to providing individualized accommodations and support to candidates for any part of our hiring process.
• If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw@employ-ability.org.uk, our disability partner, or schedule a call with an EmployAbility expert (calendar booking slot) for a confidential conversation.

Additional role details

• Summary
• This is a hands-on technical leadership role: you will own both people management for our growing dev pod (Product Engineers, UI/UX, QA, SecOps) and the dev-side technical direction for our AI productization work.
• Unlike a pure manager role, you will hold Architect-equivalent technical authority over backend architecture, system design, and platform-scaling decisions.