System Development Engineer, WWRR Tech - PLS

Role overview

System Development Engineer, WWRR Tech - PLS at Amazon

Required qualifications

• The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure.
• You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
• 2+ years of non-internship professional software development experience - 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Experience with CI/CD pipelines build processes - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

Employment details

• Location: Hyderabad [Telangana] [India]

Application details

• The Amazon WW RR&S is looking for a System Development Engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.

About the employer

• The mission of WWRR&S is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon, send Zero product waste to landfill, and deliver on Amazon's commitment to deliver on the Climate Pledge (Net Zero Carbon) - "the 4 Zeros".
• We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and sustainability.
• Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
• Amazon is earth's most customer-centric company and through WW RR&S, the earth is our customer too.
• Your problem resolving skill will benefit customers directly, insuring Amazon able to meet all its commitments to our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Additional role details

• WW RR&S is an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, our company, and the environment.
• We have an eye to the future - we create long-term value at Amazon by focusing not just on the bottom line, but on the planet.
• Amazon WW RR&S is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use.
• Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.
• Primary responsibilities of the System Development Engineer include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities.
• Your solutions will impact our customers directly!
• This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
• High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
• You must be able to identify problems before they happen and implement solutions that detect and prevent outages.
• We are a group that has fun at work while driving incredible customer, business, and environmental impact.
• We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance.
• As an established, experienced team, we offer the scope and support needed for substantial career growth.
• Come join us and innovate with the Amazon Worldwide Returns, ReCommerce & Sustainability team!
• Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities.
• Experience with distributed systems at scale - Experience in automating, deploying, and supporting large-scale infrastructure Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If the country/region you're applying in isn't listed, please contact your Recruiting Partner.