Support Engineer

Practo · Bangalore

Collected role description

Support Engineer at Practo

Explaining master data to customers/Partners and collecting the required data. 7.
Minimum qualification: Any Degree or Diploma

Providing the application support for the customer Configuration of the server and certificate creation with the help of IT staff.

A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world?
Are you passionate about making an impact in Healthcare?

What if, instead of a job, you had a mission?
It’s what we do at Practo.
We build products and solutions that impact one of humanity’s most personal aspects – health.
Apart from being deeply personal, healthcare is also immensely emotional for all stakeholders.
Whether it is our doctor community, the patients, or their respective families.
Further, this is an industry that is evolving rapidly while at the same time has considerable regulation.
Do you have the ability to think from first principles & solve complex problems?
Would you rate high on an entrepreneurial streak with amazing hustling capabilities?
Do you have an instinctive ability to proactively collaborate and work with a lot of different teams and individuals?
We are looking for an Implementation Specialist who has substantial experience in the hospital HMS domain, and a deep understanding of hospitals business processes & evaluate processes at a Hospital/Corporate to facilitate the smooth implementation of Insta HMS
Creation of training schema and live schema with the help of IT staff/Partners.
Managing customer/partner engagement.
Team working with Project Managers/Consultants and technical staff (IT team, Customization team, Development team, Sales Team, Partners).
Provide Customer/Partner training.
Deals with data validation and uploading.

Any Degree or Diploma

1 to 3 Years