Officer (T)-AO&CS in the role of Terminal Services, Mumbai

Officer Trainee – Terminal Services Role Purpose: Support airport terminal operations and ensure smooth passenger handling, on-time flight operations, and compliance with safety and security requirements. Key Responsibilities Assist passengers during check-in, boarding, arrivals, and baggage services. Verify travel documents and provide customer support. Coordinate with internal teams and airport stakeholders for smooth operations. Support on-time departures and arrivals. Adhere to airline, airport, safety, and security regulations. Handle passenger queries and escalate issues when required. Maintain operational records and reports. Qualification & Experience Graduate in any discipline. Freshers Key Competencies Customer Service Orientation Effective Communication Teamwork & Collaboration Attention to Detail Problem Solving Learning Agility Working Conditions Rotational shifts, including weekends and public holidays. Airport operational environment requiring extended standing and walking.