Payroll Specialist - US

Role overview

Payroll Specialist - US at KEKA TECHNOLOGIES

About the role As a US Payroll Delivery professional at Keka, you'll manage end-to-end US payroll delivery, maintain tax and compliance accuracy, and serve as a trusted point of contact for clients.

Responsibilities

• You'll own delivery timelines, resolve payroll issues, and drive process improvements across payroll operations.

Employment details

• Payroll Specialist US Customer Experience | Remote | 3+ years About the company Keka is a modern people platform for growing enterprises.
• Location: Hyderabad [TG] [India]

Benefits

• Manage multi-state payroll complexities, deductions, benefits, garnishments, and payroll reconciliations.

Additional role details

• HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people.
• More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.
• We build software the way HR actually works.
• It feels human, sets up in days instead of months, and has AI built into every part of HR.
• With customers across India, the US and the Middle East, our sales team is growing fast to keep up.
• That is where this role comes in.
• What you'll do Manage end-to-end US payroll cycles across bi-weekly, semi-monthly, and monthly payrolls.
• Oversee federal, state, and local payroll tax compliance and filings.
• Manage payroll notices, amendments, and compliance-related issues.
• Act as the primary point of contact for clients and build strong relationships.
• Own delivery timelines, SLAs, escalations, and client communication.
• Identify process gaps and drive automation and continuous improvement.
• What you'll bring Strong knowledge of US payroll processes, tax compliance, and multi-state payroll. 3+ years of payroll delivery experience in an HR Tech, Payroll Tech, or B2B SaaS environment.
• Experience with platforms such as Gusto, Rippling, Justworks, Deel, Papaya, TriNet, ADP, Paylocity, Paycom, Paycor, or similar.
• Strong client-facing communication and stakeholder management skills.
• High ownership, attention to detail, and problem-solving ability.
• Strong Excel and analytical skills with the ability to identify and resolve payroll discrepancies.