Client Data

Role overview

Client Data at JP Morgan

Responsibilities

• Lead by example, inspiring a culture of accountability and proactive risk management.
• You’ll use digital tools to streamline workflows and improve the client experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Required qualifications

• Required qualifications, capabilities, and skills Exceptional research and analytical skills for analyzing large amounts of unstructured data.

Preferred qualifications and skills

• Preferred qualifications, capabilities, and skills In-depth knowledge of KYC/AML policies and experience in risk, audit, or process improvement.

Employment details

• Location: Bengaluru [Karnataka] [India]

Additional role details

• Step into a role where your analytical mindset and digital fluency fuel progress in financial operations.
• Shape smarter data practices that support regulatory standards and elevate client trust.
• Collaborate with forward-thinking professionals who value innovation and continuous growth.
• Make a lasting impact by driving best-in-class service and operational integrity.
• As a Client Data Analyst in Operations, you will review and enhance data collection and verification processes to ensure KYC records are accurate and complete.
• Your organizational skills will help you manage multiple priorities efficiently.
• In this role, you’ll promote thought leadership and encourage a culture of accountability and risk awareness.
• Your contributions will help drive best-in-class service across the team.
• Job responsibilities Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital literacy.
• Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
• Strong problem-solving and communication skills to resolve internal and external customer concerns.
• Ability to motivate and collaborate with teams using empathy and emotional intelligence.
• Experience with mainframe and PC-based systems, and digital process automation.
• Project management and process improvement experience.
• Resilience and adaptability in fast-paced, high-pressure environments.
• Leverage advanced analytical and investigative skills to drive accuracy, compliance, and process innovation in KYC operations.