Senior Analyst

Role overview

Senior Analyst at KPMG

Responsibilities

• Design and implement VBA-driven automation tools to streamline reporting processes, reduce manual effort, and improve overall efficiency.

Required qualifications

• Minimum qualification: Graduation

Employment details

• Location: Bangalore [Karnataka] [India]

Additional role details

• We are recruiting for a Seeniuor Analyst in the KGS CH BOI Managed services team.
• In this team, your responsibilities will include supporting BOI-MS Operations team members in developing and maintaining MI Reports .
• Professional Background:
• Strong understanding of key operational metrics including hours, utilization, penetration, FTE, and headcount, Average handling time (AHT) and other quality metrics ensuring efficient and effective MI reports
• Analytical Expertise:
• Analyze current trends using various methodologies to deliver accurate operational metrics critical for the business
• Proficient in predictive analysis to anticipate future trends and make data-driven decisions.
• Educational qualifications
• Graduate/ Post degree in in any discipline Work experience
• 4 - 6 years in any reporting roles working in a medium to large scale corporate environment.