Senior Manager, IT Product Apps

Role overview

Senior Manager, IT Product Apps at Enphase

The role reports to the Director of Infrastructure and offers a path to be developed as a potential successor to that role, based on performance and interest.

We are seeking an experienced hands-on Digital Employee Experience leader to own and evolve our Microsoft-centric technology spanning identity and access management, Microsoft 365, endpoint management, data protection, and enterprise automation.

This is a player-coach role: you will personally design, build, configure, script, and troubleshoot across these platforms (expect roughly 60–70% hands-on technical work), while leading a team of 4 and partnering with stakeholders across the business on strategy and governance.

This is a global role supporting teams in every region, requiring flexibility across time zones and a commitment to training and enabling local IT teams.

Responsibilities

• Architect, administer, and troubleshoot hybrid identity: Active Directory, Microsoft Entra ID (Azure AD), and Entra Connect (Azure AD Connect), including directory health, sync architecture, and consolidation.
• Build and run identity lifecycle management (joiner-mover-leaver), including HR-driven provisioning such as Workday to Active Directory and downstream applications.
• Configure, integrate, and troubleshoot SSO and federation (SAML, OAuth, OIDC) across 200+ integrated applications.
• Configure and maintain SCIM- and API-based provisioning and de-provisioning across enterprise applications.
• Design and maintain RBAC models and Conditional Access policies.
• Lead MFA and passwordless (FIDO2) strategy, and personally design, configure, and roll out the supporting policies.
• Implement and administer privileged access: PIM, PAM, and just-in-time (JIT) access.
• Run identity governance: access reviews, certification campaigns, and segregation of duties.
• What Success Looks Like (First 6–12 Months) Establish credibility with the team, vendors, management, and internal customers by delivering visible, hands-on technical wins early.
• Build trusted working relationships with the team of 4 and regional IT teams, with clear priorities, standards, and ways of working.
• Strengthen vendor relationships with Microsoft, Atlassian, and MSP partners, holding them accountable to SLAs and commitments.
• Identify and deliver measurable cost savings across licensing, vendors, and tools through reclamation, right-sizing, and contract optimization.
• Deliver measurable improvements in employee experience, reflected in NPS, SLA performance, and sentiment trends.
• Who you are and

Required qualifications

• 10–15 years of progressive experience across Microsoft identity, digital workplace, and automation functions, including at least 5 years of hands-on engineering in Microsoft identity, Microsoft 365, Intune, and automation (with hands-on work within the last 2–3 years), plus people leadership and cross-functional stakeholder management.
• Proven player-coach track record: personally engineering and operating Digital Workplace, Microsoft 365, Identity, Automation, and End User Services platforms while leading those functions.
• Deep hands-on experience with Active Directory, Entra ID, and Entra Connect in hybrid environments.
• Strong experience in identity lifecycle and governance: HR-driven provisioning (e.g., Workday), SCIM, RBAC, access reviews, and SSO (SAML/OAuth/OIDC).
• Experience with MFA, passwordless/FIDO2, Conditional Access, and PIM/PAM/JIT.
• Hands-on depth in Microsoft 365 across all workloads, and Intune across corporate, BYOD, and mobile devices, plus Autopilot and Cloud PC.
• Experience with Microsoft Purview and email security (Defender, mail flow, transport rules).
• Strong scripting and automation skills: PowerShell, Graph API, Azure Functions, Azure Automation Runbooks, Power Automate, and RPA, with production scripts or automations you have written and can walk through in detail.
• Strong ITIL-based service management experience with SLA/KPI ownership.
• Experience managing vendors, licensing costs, contracts, and budgets.
• Experience supporting SOX/SOC audits and IT general controls.
• Ability to balance hands-on engineering with people leadership, architecture, governance, and strategic planning, comfortable moving between roadmap discussions and the admin console in the same day, with the ability to lead both run-the-business operations and transformation initiatives.
• Hands-on administration of Jira (Software and Service Management), including workflows, schemes, automation rules, and integrations, as part of the digital employee experience.
• Hands-on administration of Jama Connect, including user and access management, project configuration, and integration with Jira.
• Microsoft certifications such as Identity and Access Administrator (SC-300), Endpoint Administrator (MD-102), or Microsoft 365 Administrator (MS-102).
• ITIL 4 Foundation or higher.
• Disclaimer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• These tools assist our recruitment team but do not replace human judgment.
• Final hiring decisions are ultimately made by humans.
• If you would like more information about how your data is processed, please contact us.
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Employment details

• Location: Bangalore [India]

About the employer

• Today, the Enphase Energy System enables users to make, use, save, and sell their own power.

Additional role details

• Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products.
• Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source.
• Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
• Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!