Strategic Account Manager

Role overview

Strategic Account Manager at Aptean

Responsibilities

• Lead sales & pre-sales activities for logility’s digital factory solutions in India.
• Build trusted relationships with manufacturing leaders, plant managers, operations teams, IT/OT architects and C-level stakeholders.

Employment details

• Location: Bengaluru [India]

Additional role details

• Overview
• Account Manager –Digital Factory Solutions
• Your mission
• As an Account Manager, you are the trusted sales and technical advisor for our customers and prospects throughout the sales process.
• You translate complex manufacturing challenges into compelling, end-to-end solution proposals and architectures across the Logility digital factory portfolio.
• From shopfloor connectivity to AI-enabled manufacturing operations, you show decision-makers how our solutions create measurable value: more resilient operations, better planning, empowered workers and connected data across IT and OT.
• Your responsibilities
• Carry the quota for digital factory solutions in India and work with solution experts across sales engagements.
• Lead technical discovery with prospects and customers; understand their production processes, business priorities, system landscape and transformation roadmap.
• Work with the SMEs to present a tailored solution across our portfolio:
• MOM Core: MES, APS, QMS, LIMS, logistics, EAM and TPM
• Connected Worker: digital work instructions, guidance, terminals, shift books, checklists and workforce management
• Supervisory: SCADA, HMI, alarm management, historian, batch operations and operations portals
• Platform & Edge Connectors: cloud services, authorization, event bus/orchestration, MCP connectivity, ERP and IT/OT integration
• AI Core: semantic, agentic and predictive capabilities
• Deliver engaging product demonstrations, workshops, proof-of-value concepts and technical presentations for operational, IT and executive stakeholders.
• Develop convincing solution proposals, scope statements and technical responses for RFPs/RFIs together with Pre-Sales SMEs, Product Management and Consulting teams.
• Quantify the operational and commercial value of proposed solutions, linking use cases to relevant customer KPIs.
• Act as the technical lead in complex sales opportunities and support account strategy, stakeholder management and deal progression.
• Share market feedback and customer requirements with Product Management to help shape the future of our portfolio.
• Represent logility at customer events, trade fairs and industry forums.
• Your profile
• 10+ years of experience in Sales or Pre-Sales for industrial software.
• We are open to a Pre-sales background as long as you are willing to embrace a quota carrying role.
• Strong understanding of manufacturing processes and digital manufacturing environments, ideally across several areas such as MES/MOM, APS, quality management, SCADA, IIoT, connected worker or supply chain planning.
• Experience designing integrated IT/OT architectures and explaining data flows between shopfloor systems, ERP, cloud services and enterprise applications.
• Confidence in leading discovery workshops and translating customer needs into clear, value-driven solution concepts.
• Ability to communicate equally credibly with technical experts, operational leaders and senior decision-makers.
• Commercial awareness and a pragmatic understanding of how to support complex enterprise software sales cycles.
• Excellent presentation and storytelling skills, including live software demonstrations.
• Good English language skills.
• Willingness to travel within India and occasionally internationally.
• What makes this role special
• This is a startup region within a well-established software organization.
• You will not be limited to a single product.
• You will help industrial companies connect the full manufacturing value chain—from the edge and the shopfloor to planning, quality, operations and AI-enabled decision-making—and turn this breadth into clear, practical customer value.
• You will get to work with the best global SMEs in this area to solve complex customer problems in industrial manufacturing.