Global L&D Coordinator

You will independently own operational execution for assigned programs, ensuring learner lifecycle accuracy, system integrity, and on-time delivery against SLAs. Manage learner lifecycle processes end-to-end for assigned programs. Maintain LMS integrity (classes, audiences, rosters) and data accuracy. Manage SLAs, deadlines, and operational communications. Identify operational risks and resolve bottlenecks proactively. Produce operational reporting and ensure metric accuracy. Coordinate with Delivery and stakeholders to ensure readiness. ~3–5 years relevant experience in learning operations or service operations. Experience using LMS/workflow tools and reporting. Strong organizational skills and prioritization under deadlines. Clear communication and stakeholder management capability. You will partner with Delivery teams, program owners, and cross-functional stakeholders to ensure operational readiness, accurate data, and timely execution across the learning lifecycle. You’re Good At. Demonstrating accountability for operational tasks and delivering outcomes independently. Proactive risk identification and resolution. Managing stakeholder expectations and priorities. Working across multiple programs concurrently. Responsibilities. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.