MSD CRM Expert Software Developer

Role MSD CRM Expert Software Developer Location Pune Experience: 15-20 years. What awaits you/ Job Profile As an Expert Software Developer for MSD CRM, your role requires a hands-on execution who thrives in a dynamic environment, capable of balancing technical leadership with stakeholder collaboration. Own the end-to-end architecture of MSD CRM solutions, ensuring alignment with business goals and technical best practices. Drive innovation to enhance CRM capabilities and introduce cutting-edge solutions. Establish and enforce technical processes, governance for CRM projects. Collaborate closely with cross-functional teams to translate business requirements into scalable and secure CRM architectures. Evaluate new technologies and tools to continuously evolve the CRM platform. Ensure high availability, performance, security, and compliance of CRM systems. Mentor and guide development teams on architecture and implementation best practices. What should you bring along Bachelor’s or master’s degree in engineering. 15+ years of experience in IT, with significant experience in CRM architecture, preferably Microsoft Dynamics 365 CRM. Proven track record of owning and delivering enterprise-grade CRM solutions. Strong ability to act as a trusted advisor and Single Point of Contact for business and product teams. Solid understanding of CRM customization, integration, and extension capabilities. Experience in establishing architecture processes, technical cadences, and governance. Strong stakeholder management and communication skills. Strategic mindset with hands-on technical expertise in CRM solution design. Experience working in Agile and collaborative environments Must have technical skill Deep expertise in Microsoft Dynamics 365 CRM architecture, customization, and integration. Strong knowledge of Power Platform components (Power Automate, Power Apps, Power BI). Experience with Azure services relevant to CRM (Azure Functions, Logic Apps, Service Bus). Proficient in solution design patterns, data modelling, and security within MSD CRM. Experience with API management and integration frameworks (REST, SOAP, Azure API Management). Knowledge of CRM deployment models, ALM, and DevOps practices. Proficiency in C#, .NET, and JavaScript for CRM customization. Experience in designing scalable, secure, and maintainable CRM solutions. Understanding of identity and access management (Azure AD, OAuth). Familiarity with cloud architecture principles and hybrid cloud scenarios. Good to have technical skills Microsoft Certified: Dynamics 365 Solution Architect Expert or related certifications. Experience with AI and automation integration within CRM platforms. Experience with data analytics and reporting tools linked to CRM data. Understanding of enterprise architecture frameworks and best practices. Exposure to other CRM platforms and comparison insights.