Customer Support Executive
CredResolve · Mumbai
Collected role description
CredResolve Advisory Services is looking for a Customer Support Executive to handle client inquiries, provide accurate information about financial and debt resolution services, and ensure a smooth customer experience. The role involves managing calls, emails, and follow-ups while maintaining professionalism and empathy. Handle inbound and outbound customer calls Assist clients with service-related queries Maintain records of client interactions Coordinate with internal teams for case updates Ensure high customer satisfaction Good communication skills Basic knowledge of finance/debt services (preferred) Ability to handle pressure and multitask