Customer Service Engineer

Experience in GPS, Telematics devices and vehicle tracking. · Have field experience in solving customer’s issues with the devices. · Ability to gather, view, and analyze data. · Proficiency in spreadsheet programs like MS Excel.

• Exposure to Cordinate for AIS140 Empanalement in states. · Experience in field to analyze and resolve field issue related to Telematics and vehicle control unit. · Customer Centric focus. · Improve service operation Efficiency and reduce TAT for customer Complaints. · Having Experience in trouble Shooting. · Capability to Identify and develop customer relationship through Innovative thinking. · Exposure in handling Software flashing, OTA, Root cause analysis. · Willing to travel the field to address customer Issues Voluntarily.