Technical Lead

<span style="font-size:12.0pt"><span style="font-family:" book="" antiqua",serif"="">Technical lead</span><br><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-family:" calibri",sans-serif"="">Applications / Technology</span></span></span></span></span><ul style="margin-top:8px; margin-bottom:8px"><li class="MsoListBulletCxSpFirst" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span lang="FR" style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Control-M Enterprise Manager/Client components.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Control-M Server environments for Production and Development.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Control-M Agents and associated job execution infrastructure.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Control-M File Watcher and Managed File Transfer (MFT).</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">ServiceNow for incident, request and change management.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpLast" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Associated Windows, database, network, application and infrastructure dependencies required for batch execution and troubleshooting.</span></span></span></span></span></span></span></li></ul><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Control-M Technical &amp; Business Analyst / SME (Team Lead)</span></span></b></span></span></span><ul style="margin-top:8px; margin-bottom:8px"><li class="MsoListBulletCxSpFirst" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Analyze SOPs, runbooks, job definitions, dependencies and the Control-M environment to understand end-to-end batch processing.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Work with business partners, application owners and technical SMEs to gather requirements and translate business needs into scheduling/workflow solutions.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Analyze job failures, data dependencies and file-transfer workflows, including Control-M File Watcher &amp; MFT.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Support new application onboarding, job/workflow design, scheduling changes &amp; integration activities.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Support Control-M upgrades, migrations, modernization and environment enhancement initiatives</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Review/improve SOPs, runbooks, documentation and operational processes based on lessons learned and recurring issues.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpMiddle" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Coordinate complex technical issues with application, infrastructure, database, security and BMC teams.</span></span></span></span></span></span></span></li><li class="MsoListBulletCxSpLast" style="margin-top:8px; margin-bottom:8px; margin-left:8px; text-align:justify"><span style="font-size:9.5pt"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Arial,sans-serif"><span style="font-size:10.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:#c00000">Identify automation, proactive monitoring, workload optimization and other continuous improvement opportunities.</span></span></span></span></span></span></span></li></ul>