Business Analyst US P&C Insurance Commercial Claims

Business Analyst US P&C Insurance Commercial Claims Overall job purpose: We are seeking a highly skilled Business Analyst with deep expertise in the U.S. Property & Casualty (P&C) commercial insurance ecosystem. In this role, you will act as the vital bridge between business stakeholders and technology teams. You will drive the design, optimization, and implementation of end-to-end insurance systems, workflows crossing Wholesale Brokers, Managing General Agents (MGAs), and Insurance Carriers . The ideal candidate possesses a holistic understanding of how risk moves from an agent’s hands through wholesale channels, gets underwritten by MGAs, and is ultimately bound and managed on a Carrier’s paper. Main responsibilities: Business Requirements & Process Mapping Translate complex P&C insurance workflows into clear business requirements (BRDs), functional specifications (FRDs), user stories, and process maps. Document end-to-end Commercial Lines lifecycles (New Business, Renewals, Endorsements, Cancellations) across multiple lines of business (e.g., General Liability, Commercial Property, Excess & Surplus, Inland Marine, Commercial & Personal Auto etc). Submission Management Optimization Analyze and optimize the Submission Management pipeline , focusing on reducing clearance times and improving data ingestion from multi-channel sources (emails, portals, ACORD forms, API feeds). Define requirements for Intelligent Document Processing (IDP) , OCR solutions, or submission triage tools to automate data extraction from ACORD 125/126/140 etc., forms and supplemental applications. Value Chain Integration (Broker ➔ MGA ➔ Carrier) Wholesale Broker Workflows: Map how wholesale brokers aggregate risks, market them to multiple markets, and manage quote comparisons. MGA Operations: Design solutions for MGAs utilizing delegated underwriting authority, managing program business, and enforcing carrier-defined underwriting guidelines and rate/rule/form structures. Carrier Core Systems: Ensure seamless data transmission to Carrier core systems for risk aggregation, policy issuance, billing, and regulatory reporting (statutory coding). System & Data Integration Facilitate automated bordereau reporting structures between MGAs and Carriers, ensuring financial and statistical data integrity. Collaborate with architectural teams to define API integration requirements connecting modern front-end portals, rating engines (ISO or proprietary), and back-office policy administration systems (PAS). Qualifications, Work experience: Experience: Minimum 5–7 years of Business Analysis experience strictly within the U.S. P&C Insurance industry . Domain Knowledge: Holistic understanding of the commercial insurance distribution model, including the distinct roles and interactions of Wholesale Brokers, MGAs, and Carriers . Technical Familiarity: Strong familiarity with insurance core systems (e.g., Guidewire, Duck Creek, Origami Risk) or specialized MGA/Broker platforms (e.g., Vertafore, Applied Systems, Novidea). Hands-on experience with ACORD data standards and forms. Solid understanding of Agile/Scrum methodologies, writing Jira user stories, and managing backlogs. Analytical Skills: Proficiency in SQL for data mapping and validation, as well as business process mapping tools (e.g., Lucidchart, Visio). Professional insurance designations such as CPCU (Chartered Property Casualty Underwriter) or AU (Associate in Commercial Underwriting) . Experience with Excess & Surplus (E&S) lines and non-admitted market workflows. Excellent written and oral communication skills, Excellent Documentation Skills Note: US P&C Commercial claim insurance hands on mandatory Location: Bangalore Mode of Work: Work from Office Experience: 5-7 years Apply for this position Full Name Email Phone Cover Letter Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website.