Executive-Customer Complaints Management

Eligibility Criteria: Should have completed their Qualiflying Degree with minimum Aggregate of 50% Age should be upto 30 years Location: Chennai Experience: 3+ years in Customer Complaints Management Qualification: Any Graduates / Post Graduates. Selection Procedure: Should have excellent communication and presentation skills. Should have good knowledge of Finance & BFSI products. Should be well versed in MS Office. Job description: Handling Customer Complaints. Record and evaluate complaint submissions. Coordinate with internal departments to incorporate vital input into reports. Review and provide feedback on complaint investigation. Ensure to maintian TAT & timely processing of complaints.