Japanese Language Expert
Tudip Technologies · Remote
Collected role description
Japanese Language Expert
Tudip Technologies Pvt. Ltd., looking for passionate Japanese language experts who have certification level N4 and above, to be part of support team.
Requirements/ Qualifications Minimum 2+ years of experience is required. Min N3 certified. Resolve Customer queries, escalations & handle critical situations. Manages email, chats, calls from customers in the Japanese Language. Resolve customer issues in a timely and consistent manner. Manage time and productivity to meet daily individual and team ticket targets. Stay updated with the knowledge of the internal ticketing system. An engineering degree is a HUGE plus but not mandatory.
Collected experience requirement
2+ years