Lead Technical Program Manager

Key

RESPONSIBILITIES

· Accelerate project progress by making crisp, timely decisions and clearing blockers. · Navigate difficult situations to find viable paths forward and decompose problems into manageable units from ideation to execution. · Organize work for optimal delivery, negotiating priorities, facilitating progress, and raising issues to management as needed. · Maintain TPM artifacts, track SDLC milestones, and manage dependency target dates actively. · Secure shared understanding and buy-in for solutions, clearly describing their impact on Mastercard and its customers. · Use communication as a preventive control, ensuring meetings are effective, consensus is built, and decisions are well-documented. · Optimize approaches, demonstrate improvements using data, and drive continuous improvements through retrospectives, staff meetings, and status updates. · Proficiently manage scrum delivery, understand business context, customer use cases, and the functionality, architecture, and dependencies of involved systems. · Represent team services to stakeholders and external partners, bringing developers or SMEs to meetings as necessary. · Actively manage dependencies, influence vendors and partners, and ensure alignment with program goals. · Deliver independently while occasionally seeking direction from peers and managers. All About You: · Born simplifier. · Proven experience in technical program management, with a strong ability to make timely decisions and manage complex projects. · Proficiency in scrum delivery and a track record of optimizing processes and demonstrating improvements with data. · Deep understanding of business context, customer use cases, system functionality, and industry technologies. · Excellent communication skills with the ability to lead effective meetings, build consensus, and clearly articulate decisions. · Experience in managing dependencies, influencing external partners, and representing team services to stakeholders. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.