Senior Specialist, Product Development

requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues.

• A team player that wishes to support an innovative and fun global team by aligning to strategy, understanding the goals of the team and always working towards success.
• Excellent communication, presentation and interpersonal skills including the ability to work with and influence people across the organisation
• Reviews product demo against acceptance criteria for the feature set
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Enables self-service support and/or works to reduce overhead
• Owns and manages product documentation ensuring features and associated documentation are clear.
• Experience in the SAFe/Agile software development lifecycle methodology
• A background in financial services is desirable; knowledge/experience in actively managing websites or mobile apps is a must.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.