Global HR Shared Services Assistant

1–3+ years of relevant experience in HR operations, shared services, or a process-driven role. Who We Are. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning. Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes. Maintaining personnel records in compliance with legal requirements and internal standards. Supporting onboarding and background verification including induction plans and welcome communications. Managing employee documentation requests including verification letters, references, and visa invitation letters. Delivering reporting on employee data (e.g. distribution lists, anniversaries, milestones). Supporting internal audits with required documentation and timely response. A graduation degree. Familiarity with Workday (preferred) or other HR ERP systems. Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio). Experience working in a professional services or multinational environment. Fluent verbal and written English language skills are required. Thriving under pressure with exceptional attention to detail. Staying flexible and reliable in a dynamic and changing environment. Managing multiple tasks with structure and discipline. Handling sensitive data with confidentiality and professionalism. Communicating clearly and professionally, both in writing and speech. Creating meaningful experiences for every customer through exceptional service. Collaborating across cultures and time zones. Exposure to world-class HR systems, like Workday. Work in a culture that prioritizes learning, diversity, and inclusion. Join a growing team where your work directly drives global impact. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.