Senior Associate - Operations

Bangalore Division · Full Time · On-Site. Ensure compliance with U.S. payment processes, including strong understanding of NACHA, ACH, and other relevant…

service marketplace revenues, for loans, credit cards, and credit building tools. Bright has launched an AI money assistant and AI agentic UX flows for access to credit. It will be the first AI-driven Consumer Fin Tech for middle-income consumers. The Bright product suite has potential for global markets beyond the US. The market size is 100M global middle-income consumers, with a revenue pool opportunity of $15B. Bright is backed by 3 top global venture capital firms, and leading tech angel investors in the USA, Europe, and Asia. Bright was founded in 2019 by a founding team from Mc Kinsey’s Banking Practice (Petko Plachkov and Avi Patchava) and In Mobi Data Scientists (Varun Modi and Avi Patchava). The core team is ex-In Mobi Engineering and Data Sciences, recently joined by senior leaders from Mc Kinsey. Bright is a data-driven, fast-paced execution culture that will build a Global Consumer Fin Tech, all functions operating from India.' What is the team & role about? The Payments Operations team at Bright Money ensures that U.S. payment transactions are processed accurately, securely, and on time by monitoring transactions, completing approvals within cut-off times, resolving payment issues, and coordinating with banks and internal teams. This role requires knowledge of U.S. payment systems such as ACH and NACHA, strong communication and analytical skills, and willingness to work night shifts to support U.S. operations. What you will do? Ensure compliance with U.S. payment processes, including strong understanding of NACHA, ACH, and other relevant financial protocols. Ensure all approvals are completed within designated cut-off times to prevent any breaches or delays. Conduct fraud checks and implement preventive measures to minimize financial risk. Monitor payment processing to identify any mismatches, delays, or missing transactions, and escalate issues to the appropriate teams in a timely manner. Coordinate with internal stakeholders (Product, Engineering,etc) to resolve technical or systemic issues. Coordinate with banks and provide POA documents when requested. Ideal candidate profile looks like? The role requires strong and assertive oral and written communication skills, with the ability to escalate issues clearly and drive resolution across cross-functional teams. 2–3 years of experience in banking operations or payment systems. Strong working knowledge of US payment standards – NACHA, ACH, and related approval mechanisms. Experience in Transaction Monitoring through Metrics and raising issues Proficiency in Excel, Google Sheets, and Google Slides. Availability for night shift work is a prerequisite for this position. What Bright Offers? A profitable sub-unicorn with U.S. market scale – liquidity potential at $1–3B valuations. Real ownership: You run your own BU with an independent P&L. Wealth creation: Equity at an inflection stage of scale. A data-driven, high-cadence culture that combines consulting rigor with Fin Tech speed. Location flexibility: 4 days from the Bangalore office in a week Apply for this position Autofill from resume Save time by uploading your resume. (Only PDF or DOCX format supported) Upload file Loading... Made with