Customer Support Executive

<p><strong>Job Opening: Customer Relationship Executive</strong></p><p><br></p><p><strong>Location: Bangalore</strong></p><p><br></p><p><strong>Customer Relationship Executive Responsibilities:</strong></p><p><span>·      Build and maintaining profitable relationships with key customers.</span></p><p><span>·      Oversee the relationship with customers handled by your team.</span></p><p><span>·      Resolve customer complaints quickly and efficiently.</span></p><p><span>·      Keep customers updated on the latest products in order to increase sales.</span></p><p><span>·      Expand the customer base by upselling and cross-selling.</span></p><p><span>·      Understand key customer individual needs and addressing these.</span></p><p><span>·      Meet with managers in the organisation to plan strategically.</span></p><p><span>·      Conduct business reviews using CRM programs.</span></p><p><span>·      Know your competition and strategies accordingly.</span></p><p><br></p><p><br></p><p><strong>Customer Relationship Executive Requirements:</strong></p><p><span>·      A minimum of 0-2 years’ experience.</span></p><p><span>·      Excellent interpersonal and communication skills.</span></p><p><span>·      Proficient in all Microsoft applications.</span></p><p><span>·      Superior product knowledge.</span></p><p><span>·      A team player with leadership skills.</span></p><p><span>·      Maintain a positive attitude focused on customer satisfaction.</span></p><p><span>·      A bachelor’s degree in Administration or related field.</span></p><p><br></p><p><span>Time- 10am to 7pm</span></p><p><span> Role – Onsite</span></p>