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Customer Support Executive

CredResolve · Mumbai

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Collected role description

CredResolve Advisory Services is looking for a Customer Support Executive to handle client inquiries, provide accurate information about financial and debt resolution services, and ensure a smooth customer experience. The role involves managing calls, emails, and follow-ups while maintaining professionalism and empathy. Handle inbound and outbound customer calls Assist clients with service-related queries Maintain records of client interactions Coordinate with internal teams for case updates Ensure high customer satisfaction Good communication skills Basic knowledge of finance/debt services (preferred) Ability to handle pressure and multitask