IT Support Engineer - Ebizon - Career Page

Job Description View All Jobs View Our Website Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. About Us: We’re an international team who specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune 500 companies, e-commerce brands, technology Saa S companies & VC-funded startups. We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. Ebiz ON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: Ebiz ON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at Ebiz On believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. That's why you'll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together. Leave Policy: Leave policies allow for 52 weekends and 32 days of leave per year, plus maternity, paternity or sabbatical allowances. IT Support Engineer Gurugram, Haryana, India Full Time Entry Level Share Job Summary We are looking for a skilled and motivated IT Support Engineer  / End User Support  with at least 1+ year of experience in providing technical support for Windows operating systems, domain environments, and general hardware and software issues. The candidate will be responsible for troubleshooting technical problems, maintaining IT systems, and ensuring smooth day-to-day operations. Key Responsibilities Provide technical support for Windows 10 and Windows 11 operating systems. Troubleshoot hardware and software issues on desktops and laptops. Install, configure, and maintain operating systems, applications, printers, and other IT peripherals. Handle domain joining, user account configuration, and basic domain-related troubleshooting. Troubleshoot network connectivity issues, including LAN, Wi-Fi, IP configuration, and DNS basics. Diagnose and resolve issues related to system performance, application errors, and peripheral devices. Maintain IT asset records and document technical issues and resolutions. Escalate complex technical issues to the appropriate teams when required. Provide timely and effective technical support to end users. Required Skills and Qualifications Minimum 1+ year of experience  in IT support, desktop support, or technical support. Good working knowledge of Windows 10 and Windows 11 . Basic understanding of domain environments and domain controllers. Knowledge of Active Directory, user accounts, and Group Policy basics is preferred. Good understanding of computer hardware, including desktops, laptops, RAM, hard drives/SSDs, and peripherals. Knowledge of software installation, configuration, updates, and troubleshooting. Basic knowledge of networking concepts such as IP addresses, DNS, DHCP, and LAN. Good communication skills and a customer-focused approach. Ability to troubleshoot problems independently and work effectively in a team. Preferred Qualifications Diploma, bachelor's degree, or relevant certification in IT, Computer Science, or a related field. Experience working in a corporate IT support environment. Familiarity with ticketing systems and IT asset management. Share Apply Apply for this position Required First Name Last Name Email Address Phone Address Resume We've received your resume. Click here to update it. Attach resume or Paste resume Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume Paste your resume here or Attach resume file Human Check * Submit Application This website uses cookies and other analytics technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its service providers. Allow Reject All Powered by