Salesforce CRM Developer

The Digital Customer Experience (DCX) team provides managed services and continuous enhancement for Salesforce CRM platforms supporting Emerson businesses globally. This role is responsible for administering, configuring, and developing Salesforce solutions that support Sales, Service, and Revenue Operations teams. The position focuses on delivering reliable, scalable CRM functionality, resolving end user incidents, and partnering closely with business stakeholders to improve customer experience and operational efficiency. In This Role, Your Responsibilities Will Be: Design, develop, test, and deploy scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce (as required), and other Salesforce platform technologies. Build and maintain Salesforce automation, including Flows, validation rules, agentic tools, and custom business logic to support and optimize business processes Develop, enhance, and support integrations between Salesforce and enterprise applications, including ERP systems, marketing automation platforms, digital solutions, and third-party services Troubleshoot and resolve application defects, performance issues, integration failures, and production incidents in accordance with established Service Level Agreements (SLAs) Collaborate with business stakeholders, product owners, administrators, and architects to translate business requirements into scalable and maintainable technical solutions Participate in solution design, code reviews, testing, and deployment activities while adhering to Salesforce development best practices, security standards, and governance processes Manage CRM releases, deployments, enhancements, and change management activities while adhering to governance standards and best practices Develop and maintain technical documentation, including solution designs, integration specifications, and deployment procedures Monitor application performance, system health, integrations, and data quality to proactively identify issues and recommend improvements Stay current with Salesforce platform innovations, AI capabilities, and development best practices to continuously improve system functionality, user experience, and business value Who You Are: You show strong initiative and ownership in complex situations and are proactive in identifying opportunities for improvement. You adapt your approach based on stakeholder needs, work effectively across global teams, and bring energy, focus, and follow‑through to everything you do. You balance technical depth with business understanding and are committed to delivering high‑quality, customer‑focused solutions. For This Role, You Will Need: 3–6 years of hands‑on experience with Salesforce CRM administration and/or development Strong experience with Salesforce configuration, security model, and standard CRM objects Hands‑on experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs Experience building Salesforce automation using Flows, Process Builder (where applicable), and validation rules Experience supporting Sales Cloud and/or Service Cloud (Experience Cloud a plus) Understanding of Salesforce release management, environments, and deployment tools Experience working with integrations, data migration, and data quality best practices Solid understanding of CRM best practices, scalable design principles, and governance. Preferred Qualifications That Set You Apart: Experience Level 3–6 years Salesforce experience Salesforce Certifications (Recommended) Advanced Administrator, Platform App Builder CRM Administration Skills Complex security model, role hierarchies, data management Automation & Configuration Advanced Flows, record‑triggered automation, approval processes Development Skills Apex classes & triggers, reusable LWCs, APIs Tools & Platforms VS Code, Salesforce DX, Git basics Integrations & Data REST/SOAP APIs, middleware exposure Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.