Supply Planner Specialist

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Key Responsibilities Warehouse Operations

• Manage day-to-day warehouse operations across assigned DCs and CFA locations.
• Ensure adherence to SOPs, safety standards, quality requirements, and statutory compliance.
• Drive warehouse productivity, space utilization, put-away efficiency, picking accuracy, and dispatch performance.
• Ensure optimal utilization of warehouse infrastructure, automation, conveyors, and MHE equipment.
• Lead warehouse audits and ensure closure of audit observations.

Inventory Management

• Maintain high inventory accuracy through regular cycle counts and reconciliation.
• Monitor stock ageing, slow-moving inventory, damages, and write-offs.
• Ensure FIFO/FEFO compliance across all product categories.
• Drive inventory productivity and minimize stock losses.
• Coordinate with Finance and Planning teams on inventory governance and stock adjustments.

Transportation & Distribution

• Manage secondary transportation operations to achieve service and cost targets.
• Ensure vehicle placement as per dispatch plans and business requirements.
• Monitor transporters' performance, vehicle turnaround time, detentions, POD compliance, and freight efficiency.
• Drive network optimization and loadability improvement initiatives.
• Ensure timely dispatch of customer orders and STO movements.

Service & Customer Excellence

• Deliver agreed service levels across GT, MT, QCom,E-commerce, CSD, and Key Accounts.
• Coordinate closely with Customer Service, Planning, Sales, and Finance teams to resolve execution challenges.
• Monitor fulfilment KPIs and implement corrective actions for service gaps.
• Support peak season planning and execution.

Third-Party Logistics (3PL) Management

• Manage warehouse and transport service providers.
• Conduct regular performance reviews with 3PL partners.
• Ensure contractual compliance and SLA adherence.
• Drive productivity improvements and cost-saving initiatives through vendor collaboration.

Cost & Productivity Management

• Deliver annual logistics cost targets.
• Identify and implement warehouse and freight optimization projects.
• Drive continuous improvement projects focused on productivity, automation, digitalization, and process simplification.
• Monitor warehouse cost, freight cost, manpower productivity, and overall cost-to-serve.

Safety, Quality & Compliance

• Ensure compliance with EHS standards and company safety policies.
• Conduct safety reviews, risk assessments, and incident investigations.
• Drive a Zero Harm culture across warehouse and transport operations.
• Ensure statutory compliance related to warehousing and transportation activities.

People Management

• Lead DC warehouse executive, warehouse supervisors, operational teams, and outsourced manpower.
• Develop capability-building plans and training programs.
• Foster a culture of accountability, ownership, continuous improvement, and operational discipline.
• Drive employee engagement and performance management initiatives.

Digital & Continuous Improvement

• Support Digital DC initiatives and automation projects.
• Drive dashboard governance, KPI visibility, and operational reviews.
• Lead process improvement projects to improve service, productivity, and cost efficiency.
• Champion digital adoption and data-driven decision-making across operations. ________________________________________ Key Performance Indicators (KPIs) Service
• Day 0 Dispatch %
• Dispatch Compliance
• Allocation to Invoice Gap Operations
• Warehouse Productivity
• Throughput
• Loadability
• MHE Utilization
• Inventory Accuracy
• Buffer Compliance
• Detention
• POD Compliance
• TAT
• DOT Safety
• Near Miss Reporting Rate
• Unsafe Act / Unsafe Condition Closure %
• Forklift/MHE Safety Compliance %
• Driver Safety Training Compliance %
• Safety Audit Compliance Cost
• Logistics Cost vs Budget
• Productivity Savings
• Warehouse Cost Efficiency ________________________________________ Qualification & Experience Education
• Graduate/Postgraduate in supply chain, Logistics, Engineering, Operations Management, or related discipline.

Experience

• 2 to 3 years of experience in Warehousing, Logistics, Distribution, or Supply Chain Operations.
• Experience in FMCG, Consumer Goods, Retail, or 3PL operations preferred.
• Hands-on experience managing warehouses, transportation, inventory, and service providers.

Technical Skills

• SAP / ERP knowledge
• Advanced Excel and Power BI
• Warehouse Management Systems (WMS)
• Inventory Management
• Data Analytics and Dashboard Reporting Leadership Competencies
• Customer Focus
• Operational Excellence
• Problem Solving
• Stakeholder Management
• Cost Consciousness
• Team Leadership
• Change Management
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