Hybrid Cloud SME - Networks

Roles & Responsibilities ------------------------------------- Lead the design, implementation, migration, upgrade, optimization, and operational support of Hybrid Cloud, Enterprise, Data Center, Security, Wireless, and edge network infrastructures. Perform network discovery, assessment, technical due diligence, solution validation, HLD/LLD Creation, implementation/migration planning, , execution, testing, and operational handover activities. Possess strong hands-on implementation and troubleshooting expertise across Enterprise Campus, Data Center, WAN, Security, Wireless, and Hybrid Cloud environments. Deploy, configure, migrate, and support Data Center networking solutions utilizing Cisco Nexus, catalyst, Arista, NVIDIA technologies. Implement and support traditional / Spine-Leaf Data Center architectures, including VXLAN EVPN, Layer-2 and Layer-3 fabrics, and Data Center Interconnect (DCI) solutions. Configure, migrate, and troubleshoot advanced Routing & Switching technologies including BGP, OSPF, MPLS, VXLAN EVPN, Multicast, QoS, HSRP, VRRP, and ECMP. Design , Implement, migrate, and support Network Security solutions including Cisco Secure Firewall, Palo Alto NGFW, Fortinet, SASE solutions, SD-WAN, IPS/IDS, Site-to-Site VPN, and Remote Access VPN technologies. Implement and support Load Balancing solutions using F5 BIG-IP and Radware platforms. Design & implement, optimize, troubleshoot, and support Enterprise Wireless solutions using Cisco Wireless and Aruba Wireless technologies. Support Hybrid Cloud networking integrations, cloud connectivity, and network security requirements across public and private cloud environments. Lead customer migration activities, change implementation, technology refresh projects, and infrastructure transformation initiatives. Act as the primary technical Point of Contact, during implementation, migration, and post-implementation support phases. Serve as the Level 3 (L3)/SME Escalation Engineer for complex Network and Security incidents for customers. Participate as the Delivery SME and Design/Technical Owner during escalations, engaging with OEM vendors, operations teams, and customers to drive troubleshooting and service restoration. Collaborate with global delivery teams, project managers, operations teams, OEMs, and customer stakeholders to ensure successful service delivery. Develop and maintain implementation guides, migration runbooks, Method of Procedure (MOP), Standard Operating Procedures (SOP), validation reports, test plans, and as-built documentation. Ensure delivered solutions meet agreed security, performance, scalability, availability, and operational requirements. Mandatory travel requirement of up to 25% (Domestic and International). Flexible working hours are required to support global customers across multiple regions and time zones. Ability to support maintenance windows, migrations, major incidents, and critical customer escalations outside standard business hours when required. Self-driven individuals with the ability to work independently and lead technical activities across global teams. Provide knowledge transfer and operational readiness sessions to support and customer operations teams. Stay current with emerging networking, security, cloud, wireless, and automation technologies and industry best practices. Experience & Qualification ----------------------------------------- Experience: 7-10 Years of Experience in Enterprise Networking, Data Center, Security, Wireless, and Hybrid Cloud environments – design, deployment and support. Degree BE/B. Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher. Certifications: CCNP DataCenter /Enterprise / Security (Mandatory), Palo Alto Network Security professional (Good to have) Expert-level knowledge and hands-on experience in deploying, configuring, and troubleshooting VPN, IPS/IDS, SD-WAN, and SASE solutions across Fortinet, Palo Alto Networks, and Cisco Secure Firewall platforms. Expert level knowledge of routing and switching technologies including but not limited to: OSPF BGP MP-BGP EVPN VXLAN Application Aware Routing Experience in design and implementation of F5 or Radware load balancers. Experience in design and implementation with Cisco /Aruba wireless platforms. Proven track record of building technical relationships with IT executives. Experience in managing stakeholder relationships to get consensus on solution/projects. Familiarity with Infrastructure as Code (IaC) concepts and tool and coding (e.g. Python, Ansible, Terraform, ARM templates). Functional understanding of network virtualization, VMware, KVM, Nutanix. Understanding of hybrid cloud scenarios and connectivity between on-premises and cloud environments. Troubleshooting and Support: Provide inclusive and accommodating technical support and troubleshooting expertise to resolve complex issues.