Agentic Delivery Manager - 1 | Fynd Forge

<section class="pb-4 border-b border-surface-200 dark:border-surface-700"><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">About <!-- -->Fynd</h2><div class="text-surface-600 dark:text-surface-400 space-y-3 whitespace-pre-wrap">Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.</div></section> <section><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">Role Overview</h2><p class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">Lead the end-to-end delivery of agentic and digital transformation initiatives for manufacturing clients, ensuring solutions are delivered on time, within scope, and aligned to business outcomes. This role drives operational excellence by bridging manufacturing processes, MES/ERP environments, and cross-functional execution to improve plant performance, productivity, and customer satisfaction.</p></section> <section><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">Responsibilities</h2><ul class="list-disc list-inside space-y-2 text-surface-600 dark:text-surface-400"><li>Own program and delivery execution for manufacturing-focused client engagements, ensuring timely milestones, high quality, and clear governance.</li><li>Partner with stakeholders to translate business requirements into delivery plans, prioritization, and execution roadmaps.</li><li>Coordinate across engineering, operations, and client teams to manage dependencies, risks, issues, and escalations.</li><li>Ensure effective implementation and adoption of MES, ERP, and related manufacturing systems and processes.</li><li>Monitor delivery metrics, project health, and operational performance; provide regular status reporting to leadership and clients.</li><li>Drive process improvements and standardization to enhance delivery efficiency, predictability, and customer outcomes.</li><li>Lead team coordination and resource planning to support smooth execution across multiple workstreams.</li><li>Act as a trusted advisor to clients, leveraging manufacturing domain expertise to support decision-making and solution alignment.</li></ul></section> <section><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">Qualifications</h2><div class="space-y-4"><div><h3 class="text-sm font-medium text-surface-700 dark:text-surface-300 mb-2">Required</h3><ul class="list-disc list-inside space-y-1 text-surface-600 dark:text-surface-400"><li>Bachelor&#x27;s degree in Business, Engineering, or a related field</li><li>3+ years of experience in manufacturing domain delivery or operations</li><li>Hands-on knowledge of MES and ERP environments</li><li>Experience managing end-to-end project or program delivery</li><li>Strong understanding of manufacturing processes and plant operations</li></ul></div><div><h3 class="text-sm font-medium text-surface-700 dark:text-surface-300 mb-2">Preferred</h3><ul class="list-disc list-inside space-y-1 text-surface-600 dark:text-surface-400"><li>MBA preferred</li><li>Experience with digital transformation or agentic technology initiatives</li><li>Exposure to manufacturing analytics, process automation, or plant optimization</li><li>Project management certification such as PMP, PRINCE2, or equivalent</li><li>Experience working with cross-functional teams across production, IT, and operations</li></ul></div></div></section> <section class="pt-4 border-t border-surface-200 dark:border-surface-700"><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-4">What do we offer?</h2><div class="space-y-5"><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Growth</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we&#x27;re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

Learning Wallet: Enrol in external courses or certifications to upskill—we&#x27;ll reimburse the costs to support your development.</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Culture</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Wellness</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">Your well-being is our priority.

Comprehensive Mediclaim policy for you, your spouse, children, and parents.</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Work Environment</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.</div></div><p class="text-surface-700 dark:text-surface-300 font-medium pt-2">Join us to be part of a dynamic environment where your ideas make an impact!</p></div></section> <section aria-labelledby="application-next-steps" class="p-6 sm:p-8 border-t border-surface-200 dark:border-surface-700"><h2 id="application-next-steps" class="text-base font-semibold text-surface-900 dark:text-white mb-3">What happens next?</h2><ol class="list-decimal pl-5 space-y-2 text-sm leading-relaxed text-surface-600 dark:text-surface-400"><li class="pl-1">Check your email for application confirmation.</li><li class="pl-1">The hiring team reviews your profile for the role.</li><li class="pl-1">Watch your inbox for hiring updates and next steps.</li></ol><p class="mt-3 text-xs leading-relaxed text-surface-500 dark:text-surface-400">Emails follow your notification preferences. Check spam or junk if needed.</p></section> <h2>Technical competencies</h2><ul><li>Manufacturing operations knowledge</li><li>MES implementation and support</li><li>ERP system understanding</li><li>Project and delivery management</li><li>Process improvement and operational excellence</li><li>Cross-functional program coordination</li><li>Data-driven problem solving</li></ul> <h2>Soft competencies</h2><ul><li>Leadership</li><li>Stakeholder management</li><li>Communication</li><li>Ownership and accountability</li><li>Collaboration</li><li>Adaptability</li></ul>