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Inside Sales Associate | Commerce India

Fynd · Mumbai

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Collected role description

<section class="pb-4 border-b border-surface-200 dark:border-surface-700"><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">About <!-- -->Fynd</h2><div class="text-surface-600 dark:text-surface-400 space-y-3 whitespace-pre-wrap">Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.</div></section> <section><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">Role Overview</h2><p class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare</p></section> <section><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-3">Responsibilities</h2><ul class="list-disc list-inside space-y-2 text-surface-600 dark:text-surface-400"><li>Drive outbound sales activities through calls, emails, and other communication channels</li><li>Connect with potential clients to establish rapport, understand business requirements, and schedule product demos</li><li>Engage with enterprise brands, retailers, and ecommerce businesses to generate qualified opportunities</li><li>Drive and optimize the leads-to-bookings funnel to improve conversions</li><li>Meet and exceed assigned sales and demo scheduling targets</li><li>Build and maintain strong relationships across brands and retail partners</li><li>Improve customer communication, objection handling, and sales pitch effectiveness</li><li>Understand customer pain points and align Fynd’s solutions accordingly</li><li>Stay updated on Indian retail, ecommerce, and SaaS market trends</li><li>Conduct market research and brand interactions to derive business insights</li><li>Prepare effective client presentations, reports, and business proposals</li></ul></section> <section class="pt-4 border-t border-surface-200 dark:border-surface-700"><h2 class="text-lg font-semibold text-surface-900 dark:text-white mb-4">What do we offer?</h2><div class="space-y-5"><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Growth</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we&#x27;re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

Learning Wallet: Enrol in external courses or certifications to upskill—we&#x27;ll reimburse the costs to support your development.</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Culture</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">We believe in building strong teams and lasting connections.

  • Regular community engagement and team-building activities
  • Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Wellness</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">Your well-being is our priority.

Comprehensive Mediclaim policy for you, your spouse, children, and parents.</div></div><div><h3 class="text-base font-semibold text-surface-800 dark:text-surface-200 mb-2">Work Environment</h3><div class="text-surface-600 dark:text-surface-400 whitespace-pre-wrap">We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.</div></div><p class="text-surface-700 dark:text-surface-300 font-medium pt-2">Join us to be part of a dynamic environment where your ideas make an impact!</p></div></section> <section aria-labelledby="application-next-steps" class="p-6 sm:p-8 border-t border-surface-200 dark:border-surface-700"><h2 id="application-next-steps" class="text-base font-semibold text-surface-900 dark:text-white mb-3">What happens next?</h2><ol class="list-decimal pl-5 space-y-2 text-sm leading-relaxed text-surface-600 dark:text-surface-400"><li class="pl-1">Check your email for application confirmation.</li><li class="pl-1">The hiring team reviews your profile for the role.</li><li class="pl-1">Watch your inbox for hiring updates and next steps.</li></ol><p class="mt-3 text-xs leading-relaxed text-surface-500 dark:text-surface-400">Emails follow your notification preferences. Check spam or junk if needed.</p></section> <h2>Technical competencies</h2><ul><li>3+ years of experience in Inside Sales, SaaS Sales, Ecommerce, or Retail Sales</li><li>Strong experience in outbound calling and lead generation</li><li>Proven track record in scheduling demos and driving sales conversations</li><li>Fluency in regional languages (South Indian languages / North Indian languages preferred)</li><li>Excellent verbal communication and relationship-building skills</li><li>Understanding of Ecommerce, Retail Tech, and Supply Chain ecosystem</li><li>Ability to engage in enterprise-level conversations with brands and retail partners</li><li>Strong negotiation and customer handling capabilities</li><li>Ability to understand business margins and revenue impact</li><li>Strong presentation and PPT skills</li><li>Self-driven, customer-centric, and target-oriented mindset</li><li>Ability to multitask and thrive in a high-growth, fast-paced environment</li><li>Immediate joiners will be preferred</li></ul>

Collected experience requirement

3+ years