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Service Delivery Manager - Payroll, Compensation & Benefits and Talent Management

AGCO · Bangalore

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Collected role description

<span class="jobdescription"><div> <div> <p style="text-align:justify"><span>Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!</span><span> </span></p> </div> <div style="text-align:justify"> <p><span> </span></p> </div> <div style="text-align:justify"> <p><span>The Service Delivery Manager (Payroll, Compensation &amp; Benefits and Talent Management) is accountable for the end-to-end operational delivery, governance, integration, and continuous improvement of payroll, rewards, and talent-management services delivered through internal teams and external service providers. The role ensures accurate and timely payroll, effective compensation and benefits administration, and reliable execution of performance, talent-review, and succession processes.</span><span> </span></p> </div> <div style="text-align:justify"> <p><span> </span></p> </div> <div style="text-align:justify"> <p><span>Operating as a senior individual contributor, this role partners with Payroll, Compensation &amp; Benefits, Talent Management, HR Business Partners, Finance, Legal, Tax, HRIS, and external providers to ensure service excellence, strong controls, regulatory compliance, process standardization, and an effective employee and manager experience.</span><span> </span></p> </div> <div style="text-align:justify"> <p> </p> </div> <div style="text-align:justify"> <p><strong><span>Your Impact:</span><span> </span></strong></p> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>End-to-End Service Ownership: Own service delivery for Payroll, Compensation &amp; Benefits, and Talent Management processes within the assigned global scope. Ensure services meet agreed quality, timeliness, and employee experience standards. Maintain clear accountability across retained and outsourced activities.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Vendor &amp; Platform Management: Manage relationships with payroll providers, benefits administrators, compensation-service partners, talent-platform providers, and other external vendors. Monitor vendor performance against SLAs and contractual commitments. Support governance of payroll, compensation, benefits, performance, succession, and talent technology platforms and their operational processes.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Payroll, Rewards and Talent Operational Excellence: Oversee payroll calendars and controls, compensation and incentive-cycle administration, benefits operations, performance cycles, talent reviews, succession planning, and associated employee and manager support. Ensure operational readiness for payroll cutoffs, year-end activities, annual compensation and benefits events, performance cycles, and talent-review processes. Drive standardization and process harmonization globally.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Governance, Risk &amp; Compliance: Ensure compliance with payroll, tax, social-security, employment, compensation, benefits, data-privacy, and internal-control requirements. Manage risks, escalations, and corrective action plans. Monitor process adherence and audit readiness.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Continuous Improvement &amp; Transformation: Identify automation and digitalization opportunities. Optimize employee and manager experience within payroll, rewards, performance, succession, and talent systems. Drive continuous improvement initiatives across the portfolio.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Change &amp; Process Management: Support implementation of payroll changes, compensation and benefits programs, and talent-management solutions. Maintain process documentation and operating procedures. Coordinate change requests and release activities.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Stakeholder Collaboration: Partner with Payroll, Compensation &amp; Benefits, Talent Management, HRBP, Finance, Legal, Tax, HRIS, and Procurement teams. Provide operational insights and recommendations to support business objectives. Coordinate cross-functional dependencies impacting talent programs.</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <p><span> </span></p> </div> <div style="text-align:justify"> <p><strong><span>Your Experience and Qualification:</span><span> </span></strong></p> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Bachelor's degree in HR, Business, Finance, Accounting, Organizational Development, or related field</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>5-8 years of relevant experience in Payroll, Compensation &amp; Benefits, Talent Management, HR Shared Services, or outsourced service delivery</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Experience supporting payroll, compensation, benefits, performance, succession, and talent-management platforms</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Knowledge of payroll controls, compensation and benefits administration, performance management, talent reviews, and succession planning</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li> <p><span>Global Payroll operations experience preferred</span><span> </span></p> </li> </ul> </div> <div style="text-align:justify"> <p><span> </span></p> </div> </div> <div style="text-align:justify"> <div> <p><strong><span>Your Benefits:</span><span> </span><span> </span></strong></p> </div> <div> <p><strong><span>India:</span><span> </span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique! </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential. </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>POSITIVE IMPACT – Make it personal and help us feed the world. </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm. </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work options.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><strong><span>Hungary:</span><span> </span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Attractive, fair remuneration including participation in our bonus scheme and reimbursement of commuting expenses </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Cafeteria system with additional elements you can pick from </span> <br><span>Balance of work, family, and free time due to flexible working opportunity and the possibility of hybrid/remote work including home office monetary allowance </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Private health insurance, dental services, and compensation for the purchase of computer monitor glasses </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Employee Assistance Program including professional counselling, webinars, sports challenges, and newsletters </span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Development opportunities including monthly trainings held by the local training team and teacher guided language classes </span><span> </span></p> </li> </ul> </div> <div> <p> </p> </div> <div> <p><strong><span>Your Workplace:</span><span> </span></strong></p> </div> <div> <p><strong><span>India</span><span> </span></strong></p> </div> <div> <p><span>This role follows AGCO’s onsite work model, with employees primarily working from an AGCO location for a minimum of 3 days per week to support collaboration and teamwork.</span><span> </span></p> </div> <div> <p><span> </span></p> </div> </div> <div style="text-align:justify"> <p><strong><span>Hungary:</span><span> </span></strong></p> </div> <div style="text-align:justify"> <p><span>This role follows AGCO’s onsite work model, with employees primarily working from an AGCO location for a minimum of 2 days per week to support collaboration and teamwork.</span><span> </span></p> </div> <div style="text-align:justify"> <p><span> </span><span> </span></p> </div> <div style="text-align:justify"> <p><span>We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.</span><span> </span></p> </div> <div style="text-align:justify"> <p><span> </span><span> </span></p> </div> <div style="text-align:justify"> <p><strong><span>Join our extraordinary team today and apply now!</span><span> </span></strong></p> </div> <div style="text-align:justify"> <p><span> </span></p> </div> <div style="text-align:justify"> <p><strong><span>Recruiter Scam Alert</span><span> </span></strong></p> </div> <div> <p style="text-align:justify"><span>AGCO has observed an increase in individuals impersonating AGCO recruiters. All legitimate AGCO recruiting communications are conducted only through official AGCO recruiters or AGCO</span>‑<span>authorized recruitment partners using official company email accounts (</span><a href="mailto:@agcocorp.com" target="_blank" rel="noreferrer noopener"><span>@agcocorp.com</span></a><span> or </span><a href="mailto:.external@agcocorp.com" target="_blank" rel="noreferrer noopener"><span>.external@agcocorp.com</span></a><span>). AGCO recruiters and partners will never use personal email addresses (such as Gmail, Yahoo, or similar). Any communication claiming to represent AGCO outside of these channels should be treated as fraudulent. All legitimate AGCO job opportunities are posted on our official career site at careers.agcocorp.com. Candidates are encouraged to apply directly through the site and maintain an active candidate profile.</span><span> </span></p> </div> </span>

Collected experience requirement

5-8 years