Administrator, Salesforce Agentforce

AGCO · Bangalore

Collected role description

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! The Salesforce Agent force Administrator configures and improves Agent force solutions for Salesforce Sales Cloud processes, including Lead Capture, Lead-to-Opportunity and Retail Discount Management. The role focuses on Agent force and Data Cloud, supported by Salesforce administration and Flow capabilities. Your Impact <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Configure and maintain Salesforce Agent force solutions for Sales Cloud processes.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Manage agents, topics, prompts, actions, and sources of knowledge.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif"> Configure and support Data Cloud for Agent force use cases.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Create and troubleshoot Salesforce Flows and automation.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Manage Salesforce objects, fields, permissions, and access controls. Tests, troubleshoot, and support solutions before and after deployment.</li> </ul> Your Experience and Qualifications <ul style="margin-bottom:0.45pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.45pt 0.0px;text-align:justify;line-height:107%;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Bachelor's degree in IT, Computer Science, Information Systems or a comparable field, or equivalent relevant experience.</li> <li style="margin:0.0in 0.0in 0.45pt 0.0px;text-align:justify;line-height:107%;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Approximately 3-5 years of Salesforce experience in an Administrator or configuration-focused role, preferably with Sales Cloud and Agile delivery teams</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Hands-on Agent force experience with agents, topics, instructions, actions, and prompts.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Intermediate to advanced Data Cloud knowledge, particularly for Agent force use cases.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">Strong troubleshooting and configuration skills across Salesforce, including objects, fields, permissions, access, testing, and issue resolution.</li> </ul> Your Benefits <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique! </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">ENTERPRISING SPIRIT- Every role adds value. We are committed to helping you develop and grow to realize your potential.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">POSITIVE IMPACT – Make it personal and help us feed the world.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:14.0pt;font-family:'Tilda Sans', sans-serif">MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work options.</li> </ul> Your Workplace We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. Join us as we bring agriculture into the future and apply now! Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.

Collected experience requirement

3-5 years