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Guest Service Associate - Housekeeping

Accor · Mumbai

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Collected role description

<p>Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.</p><p><em>Located 3.2 mi from Chhatrapati Shivaji Airport</em>&#xa0;and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.</p>

<p><strong>Operational</strong></p><ul><li>Carry out assigned duties as per operational standards</li><li>Ensure guest preferences / complaints are conveyed to Team Leaders and recorded.</li><li>Comply with all safety and security measures</li></ul><p><strong>Personnel</strong></p><ul><li>Follow all policies of the organization</li><li>Attend all trainings as per training calendar.</li><li>Follow organizational grooming standards.</li><li><strong>Ensuring redressal of any associate complaints / issues</strong></li></ul>