People & Culture Manager

<p>As People &amp; Culture Manager – Colleague Relations, you will help shape an exceptional colleague experience by partnering with leaders on employee relations, engagement, recognition, and workplace culture. Through a visible and approachable presence, you will build strong relationships and champion Fairmont's culture of care and hospitality.</p><p><strong>Job Duties Include:</strong></p><ul><li>Build strong relationships with colleagues and leaders through a visible presence across the hotel</li><li>Serve as a trusted partner on employee relations, workplace concerns, and team success</li><li>Coach leaders to create engaging, inclusive, and high-performing teams</li><li>Lead investigations, conflict resolution, attendance, and performance management processes</li><li>Drive colleague engagement, recognition, and culture-building initiatives</li><li>Lead Employee Engagement Survey action planning and continuous improvement efforts</li><li>Use colleague insights and workforce trends to enhance retention and engagement</li><li>Ensure compliance with Fairmont standards and BC employment legislation</li><li>Help create an exceptional workplace experience that supports outstanding guest experiences</li></ul>

<ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field</li><li>Human Resources or People &amp; Culture experience, ideally within hospitality or a service-focused environment</li><li>Proven success supporting employee relations and coaching leaders</li><li>Excellent communication skills with the ability to build trust at all levels</li><li>Sound judgment and discretion when handling confidential matters</li><li>Organized, solutions-focused, and comfortable working in a fast-paced operation</li><li>Passionate about engagement, culture, and creating exceptional colleague experiences</li></ul>