Manager, Portfolio Operations, Medical Evidence Generation, Managed Access Programs, & Real-World Evidence - Global Medical (multiple openings)

<p>At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.</p><br><p>The Manager, Portfolio Operations provides centralized operational support, systems oversight, compliance execution, and administrative services across the MEG Operations team and portfolio, allowing Global Trial Leads (GTLs) and Global Trial Associates (GTAs) to focus on study leadership and end-to-end study accountability and execution. This role serves as the central point of accountability for systems, documentation, quality and compliance (e.g., eTMF, CTMS, financial administration, purchase order management, invoice processing, and study documentation oversight).</p><br><p>This role works closely with therapeutic area (TA) MEG Operations team to drive standardization, compliance, and operational efficiency across the portfolio. This is a centralized, cross-therapeutic-area role supporting all medical studies within MEG Operations.</p><br><p>This role will report into the Senior Director, Business Operations Lead, MEG Operations.</p><br><p><b>Responsibilities</b></p><br><p>1. Study Systems &amp; Documentation Excellence</p><ul><li style="color:#595454 !important"><span style="color:#595454">Owns portfolio-wide eTMF oversight, quality, completeness, and inspection readiness.</span></li><li style="color:#595454 !important"><span style="color:#595454">Drives periodic eTMF health reviews and remediation activities.</span></li><li style="color:#595454 !important"><span style="color:#595454">Establishes standards, metrics, and KPIs for document compliance.</span></li><li style="color:#595454 !important"><span style="color:#595454">Ensures consistent document management practices across all studies.</span></li></ul><br><p>2. CTMS &amp; Operational Data Management</p><ul><li style="color:#595454 !important"><span style="color:#595454">Manages CTMS processes and data quality</span></li><li style="color:#595454 !important"><span style="color:#595454">Monitors study records, milestone accuracy, and portfolio reporting</span></li><li style="color:#595454 !important"><span style="color:#595454">Implements governance for system usage and compliance</span></li><li style="color:#595454 !important"><span style="color:#595454">Supports system enhancements, training, issue resolution</span></li></ul><br><p>3. Financial Operations</p><ul><li style="color:#595454 !important"><span style="color:#595454">Manages centralized invoice processing and reconciliation activities</span></li><li style="color:#595454 !important"><span style="color:#595454">Oversees purchase order creation, tracking, and lifecycle management</span></li><li style="color:#595454 !important"><span style="color:#595454">Ensures compliance with procurement and financial controls</span></li><li style="color:#595454 !important"><span style="color:#595454">Supports budget tracking and accrual monitoring</span></li></ul><br><p>4. Study Closure &amp; Archive Support Services</p><ul><li style="color:#595454 !important"><span style="color:#595454">Follows standardized closure and archival processes</span></li><li style="color:#595454 !important"><span style="color:#595454">Coordinates documentation readiness for closed studies</span></li><li style="color:#595454 !important"><span style="color:#595454">Monitors closure milestones and archive compliance</span></li><li style="color:#595454 !important"><span style="color:#595454">Partners with GTLs/GTAs to support timely study closeout</span></li></ul><br><p>5. Operational Process Excellence</p><ul><li style="color:#595454 !important"><span style="color:#595454">Creates and maintains standardized tools, templates, checklists, and workflows</span></li><li style="color:#595454 !important"><span style="color:#595454">Harmonizes operational practices across therapeutic areas</span></li><li style="color:#595454 !important"><span style="color:#595454">Identifies efficiency opportunities and automation solutions</span></li><li style="color:#595454 !important"><span style="color:#595454">Establishes consistent service delivery models across the portfolio</span></li></ul><br><p>6. Compliance &amp; Inspection Readiness</p><ul><li style="color:#595454 !important"><span style="color:#595454">Monitors operational compliance metrics across studies</span></li><li style="color:#595454 !important"><span style="color:#595454">Coordinates remediation activities for recurring operational issues</span></li></ul><p><b><br>Qualifications</b></p><ul><li style="color:#595454 !important"><span style="color:#595454">BA/BS or equivalent degree in relevant discipline.</span></li><li style="color:#595454 !important"><span style="color:#595454">Manager level: minimum 3-5 years of experience in clinical/medical trial operations, systems administration (eTMF/CTMS), financial operations, or related pharmaceutical/healthcare industry experience.</span></li><li style="color:#595454 !important"><span style="color:#595454">Experience with eTMF and CTMS systems required.</span></li><li style="color:#595454 !important"><span style="color:#595454">Experience with purchase order management, invoice processing, or financial administration in a clinical/medical trials environment preferred.</span></li><li style="color:#595454 !important"><span style="color:#595454">Strong understanding of GCP/ICH guidelines, document management standards, and inspection readiness requirements.</span></li><li style="color:#595454 !important"><span style="color:#595454">Excellent organizational skills with strong attention to detail.</span></li><li style="color:#595454 !important"><span style="color:#595454">Ability to manage multiple studies and therapeutic areas simultaneously and prioritize competing demands.</span></li><li style="color:#595454 !important"><span style="color:#595454">Strong communication and stakeholder management skills, with the ability to partner effectively with cross-functional partners.</span></li><li style="color:#595454 !important"><span style="color:#595454">Experience driving process standardization or continuous improvement initiatives preferred.</span></li><li style="color:#595454 !important"><span style="color:#595454">Travel requirement of up to 5%.</span></li></ul><br><p><b>#LI-HYBRID</b></p><br><br><p style="text-align:left !important">We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.<br></p><p style="text-align:left !important"><b>How We Work</b></p><p>Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at <a target="_blank" href="https://careers.bms.com/life-at-bms/ways-of-working/"><span style="color:#0875e1"><u>https://careers.bms.com/ways-of-working.</u></span></a></p><br><p><b>Supporting People with Disabilities</b></p><p>BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. 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Learn more about protecting yourself at <a target="_blank" href="http://careers.bms.com/fraud-protection"><span style="color:#0875e1"><u>https://careers.bms.com/fraud-protection</u></span></a>.</p><br><p>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.</p><p>If this posting is missing required information required by local law or incorrect, contact BMS at <a target="_blank" href="mailto:TAEnablement@bms.com"><span style="color:#0875e1"><u>TAEnablement@bms.com</u></span></a> with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.</p><p><br><br></p>R1607302 : Manager, Portfolio Operations, Medical Evidence Generation, Managed Access Programs, &amp; Real-World Evidence - Global Medical (multiple openings)