Strategic Engagement Manager
Elsevier · Remote
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Collected role description
This is a sales role to drive growth and strengthen customer value across our portfolio of data, analytics and SAAS solutions. This role brings together deep data and domain expertise with strong commercial acumen to engage senior stakeholders, shape strategic discussions, and lead complex, high-value opportunities. The SEM will play a key role in driving new business growth, supporting renewal success, and enabling long-term business growth across large, strategically important accounts. Responsibilities Independently originate, develop, advance and close strategic, large-value, complex opportunities within priority accounts, taking ownership of the full sales cycle. Partner and align with Account Managers as appropriate to maximize account success, while remaining accountable for driving opportunity creation and deal closure. Expand stakeholder networks by building multi-level engagement and securing broad organizational support. Lead engagements where analytics, AI, and data-driven insights are central to customer decision-making. Support high-value and complex renewals by engaging senior stakeholders and reinforcing solution value. Articulate measurable impact through tailored value expansion and deliver high-impact workshops to generate demand and strengthen customer engagement. Demonstrate deep expertise across research analytics, AI applications, and Saa S platforms, positioning solutions based on customer needs. Strengthen Elsevier’s metrics authority and commercial preference through strategic engagement, alignment with priorities, conference participation, thought leadership, workshops, and executive sessions. Requirements Commercially driven with 5+ years of expertise in analytics, SAAS or AI with the ability to translate technical capabilities into institutional and business value. Demonstrated ability to apply data-driven insights in customer-facing engagements and strategic discussions. Proven experience developing, driving complex, high value, multi-stakeholder opportunities in enterprise or institutional environments, from start to end. Strong collaboration skills with a proven ability to operate effectively in a highly matrixed, cross-functional environment. Excellent communication and presentation skills, with the ability to deliver compelling, insight-led narratives to senior audiences. Experience engaging with stakeholders in academia, government, or large enterprises is highly valued. Comfortable working in a fast-paced, results-driven environment, across global teams and time zones, with flexibility to support engagements beyond standard working hours when required. Willingness to travel extensively across the region to support strategic initiatives and engagements, with AI expertise Background in government IT sales and / or data science is highly valuable. PHD preferred but not mandatory. Fluency in English. Additional second Asian language fluency in Mandarin or Japanese is highly valued. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Comprehensive Health Insurance: Covers you, your immediate family, and parents. ● Enhanced Health Insurance Options: Competitive rates negotiated by the company. ● Group Life Insurance: Ensuring financial security for your loved ones. ● Group Accident Insurance: Extra protection for accidental death and permanent disablement. ● Flexible Working Arrangement: Achieve a harmonious work-life balance. ● Employee Assistance Program: Access support for personal and work-related challenges. ● Medical Screening: Your well-being is a top priority. ● Modern Family Benefits: Maternity, paternity, and adoption support. ● Long-Service Awards: Recognizing dedication and commitment. ● New Baby Gift: Celebrating the joy of parenthood. ● Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. ● Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. ● Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers
Collected experience requirement
5+ years