SFCC Lead QA

Job Description: Job Description: SFCC Quality Assurance Engineer / Senior SFCC Quality Assurance Engineer Must-Have Qualifications & Skills Education Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Equivalent practical experience in Quality Assurance / Quality Engineering may also be considered. Key Skills Strong hands-on experience in Salesforce Commerce Cloud (SFRA/Storefront Reference Architecture) testing. Deep understanding of SFCC Business Manager (BM) configurations and administration. Expertise in end-to-end eCommerce order lifecycle validation. Knowledge of SFCC catalogs, price books, promotions, campaigns, inventory, and customer groups. Strong understanding of B2C Commerce architecture and integration touchpoints. Experience validating storefront, checkout, and post-purchase customer journeys. Functional, Regression, Integration, System, UAT, and Smoke Testing. Cross-browser and Cross-device testing. Responsive Web Testing across desktop, tablet, and mobile platforms. Accessibility (WCAG) testing and validation. Localization and Internationalization testing. Test Planning, Test Strategy, Risk Assessment, and Defect Management. Ability to translate business requirements into comprehensive test scenarios. Hands-on experience validating integration between SFCC and OMS, Payment, Tax, and Shipping systems. Experience 7+ years of QA experience with at least 3-5 years in Salesforce Commerce Cloud (SFCC) testing. Proven experience testing complex eCommerce applications with high transaction volumes. Hands-on experience validating SFCC implementations, enhancements, and production releases. Experience working with Agile/Scrum delivery models and participating in sprint activities. Experience coordinating testing activities across multiple teams and stakeholders. Experience leading end-to-end QA efforts for major releases and holiday/business-critical deployments. Experience in test estimation, release planning, and quality reporting. Experience supporting UAT, production validation, hypercare, and post-release quality monitoring. Experience mentoring junior and mid-level QA engineers. Good-to-Have Qualifications & Skills Experience with SFRA and Headless Commerce implementations. Exposure to Composable Commerce architecture. Experience in native Mobile App testing (iOS and Android). Knowledge of Google Analytics, Adobe Analytics, or web tracking validation. Experience testing multi-site, multi-language, and multi-currency storefronts. Familiarity with loyalty, subscription, and marketplace eCommerce models. Exposure to cloud environments and release management processes. API Testing using Postman or similar tools. Exposure on Selenium, Katalon, or Playwright automation Additional Skills Leadership & Ownership of QA sign-off discussions and release readiness assessments. Drive quality metrics, defect leakage analysis, and continuous improvement initiatives. Review and approve test cases, test execution reports, and release documentation. Identify project risks and proactively recommend mitigation strategies. Act as the QA point of contact for business and technical stakeholders. Strong analytical and troubleshooting skills for complex eCommerce issues. Excellent stakeholder management and communication skills. Ability to work with global distributed teams. Facilitate defect triage sessions and quality review meetings. Support business demonstrations, sprint reviews, and UAT activities. Promote automation opportunities and test optimization strategies. Establish and maintain reusable regression suites. Location: DGS India - Bengaluru - Manyata N1 Block Brand: Merkle Time Type: Full time Contract Type: Permanent